Skip to main content
jeffreyr16528125
jeffreyr16528125
Participant
July 17, 2018
Question

Captivate 2017 Issue

  • July 17, 2018
  • 1 reply
  • 149 views

I can't open my executable file.  When I click on the file, I keep getting an error message saying the application is blocked, my IT department checked and say it isn't them, it an Adobe issue.  I have tried reloading the application, and the same thing happens, I can publish the project to my C drive, but when I click the executable file, I get the blocked message.  What can I do to fix this, or is there a patch available already?  Jeff R.

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
July 17, 2018

A Captivate published EXE file is a self-running Flash SWF file.  Either your user permissions do not allow you to run your own EXE files (because you are not an Administrator) or else Flash files are blocked on your system.

Have one of the IT people log into your PC and then see if they can run the EXE file.  If so, the issue is your user permissions.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices