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ingegno_cc3
Participant
September 3, 2018
Answered

Captivate 2017 Learning Interaction Gadget Responsive html5 output not preview in chrome

  • September 3, 2018
  • 3 replies
  • 425 views

I used Captivate 2017 Learning Interaction gadget in two slides. I am not able to view the html5 output in chrome browser. But It is working in firefox browser.

This topic has been closed for replies.
Correct answer RodWard

If you are testing this HTML5 content locally from your own PC hard drive, try uploading the content to a web server or LMS and test it from there.  You may find that it works perfectly then.

3 replies

ingegno_cc3
Participant
September 4, 2018

I have published only HTML5 not scorm package. In this case what I do?

RodWard
Community Expert
Community Expert
September 5, 2018

If it's not a SCORM package then you will still need to upload it to a web server that supports JSON files to get a good test that eliminates the possibility that the issue is just browser security.

Lilybiri
Legend
September 3, 2018

The problem with browsers is that the support for HTML is not stanfardized like it was for SWF output. Are you sure it is not the disabling of Autoplay in Chrome which is causing the problem. I totally agree with Rod that the only way to see the full functionality is to upload either to a webserver (if reportng is not used) or to a LMS. In the last case you could try testing in SCORM Cloud.    

Are you using the most recent version of 2017 which is 10.0.1.286?

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
September 3, 2018

If you are testing this HTML5 content locally from your own PC hard drive, try uploading the content to a web server or LMS and test it from there.  You may find that it works perfectly then.

ingegno_cc3
Participant
September 3, 2018

Yes, I tried on the web server, but I faced .json issue.

RodWard
Community Expert
Community Expert
September 3, 2018

Yes.  Captivate's HTML5 output now requires servers to have JSON enabled.

Try setting your module for SCORM 1.2 and upload it to SCORM Cloud to test there.  SCORM Cloud has JSON enabled so you should be able to see whether or not your learning interaction works or not.