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Participant
March 30, 2020
Question

Captivate 2017 now asking for key and not accepting key

  • March 30, 2020
  • 3 replies
  • 608 views

Hi, Captivate 2017 is sudedenly asking me for my product key. Once I enter it it is saying the key is not valid.

    This topic has been closed for replies.

    3 replies

    AJIT_M
    Inspiring
    March 30, 2020

    Hi Andrew,

    I have sent you a private message. Please check your inbox and provide the information so that we can connect and look into the issue.

    Regards,

    Ajit

    Community Manager
    March 30, 2020

    Hi Andrew,

    Could you please send an email to CaptivateHelp@adobe.com 

    One of our support team members will assist you.

    Thanks,

    Saurav

    Lilybiri
    Legend
    March 30, 2020

    This is mainly a user forum, not able to help you. I will try to find a staff member.

    Lilybiri
    Legend
    March 30, 2020

    Someone from the staff will contac t you directly, got an answer confirming this.