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R
rudy41
Participant
January 7, 2018
Question

Captivate 2017; PhoneGap 3.7.0 not supported Error

  • January 7, 2018
  • 2 replies
  • 783 views

I am using the Trial of Captivate 2017. I would like to test the "Publishing for Devices (App)". the PhoneGap desktop App shows "listening on 192.168.178.21:3000". After pressing"Publish" processing is shown:

When 100  % is reached the error is shown.

I would be very graatfull, if sombody could give mea helpful advice.

Ruediger

    This topic has been closed for replies.

    2 replies

    A
    Adobe Employee
    Ashish.K
    Adobe Employee
    January 8, 2018

    Hi Rudy,

    Please try to download the XML file from link and replace it under Captivate installation folder give below:

    Download the XML file from here: Shared Files - Acrobat.com

    For Windows 32 Bit Machine:

    C:\Program Files (x86)\Adobe\Adobe Captivate 2017\Templates\Publish

    For Windows 64 Bit machine:

    C:\Program Files\Adobe\Adobe Captivate 2017 x64\Templates\Publish

    For MAC:

    Applications>Adobe Captivate 2017>Templates>Publish

    Once done please try again to publish it to PhoneGap. Let me know if you still face any issues.

    Regards

    Ashish Kumar

    Adobe Systems

    K
    KeyPointLearn
    Inspiring
    January 8, 2018

    That worked for me, thanks!

    K
    KeyPointLearn
    Inspiring
    January 7, 2018

    This issue has been reported before, e.g. here: https://elearning.adobe.com/discussion/2423703/ and here: https://elearning.adobe.com/discussion/2418944/  . I haven't seen an answer yet.

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