Captivate 2017 project does not play when published or previewed
Hello everyone. I'm stumped and hope someone out there can help.
- Running Mac OS High Sierra (10.13.1)
- Captivate 2017 (10.0.0.192)
I have just installed Captivate 2017 and created a two slide, responsive project (no scorm). The project will not preview or play, at all. I've have tried the following options. In EVERY case i simply receive the spinning .gif of doom. The project has no interactive elements, no url links, no video, no images. I'm at a loss. Anyone have any thoughts???
From Captivate
- Play slide
- From this slide
- Next 5 slides
- Project
- Preview in Scorm Cloud
From my desktop, launching the index.html file in:
- Firefox 57.0.3 (64-bit)
- Chrome 63.0.3239.108 (Official Build) (64-bit)
- Safari 11.0.1 (13604.3.5)
I've also uploaded the package to the following. None of which worked.
- SCORM Cloud account (I did publish a SCORM version of the original project)
- My work server space (verified that JSON is enabled on the server)
- My Canvas LMS instance
