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dianagrasshopper
Known Participant
October 23, 2018
Question

Captivate 2017 Quiz not reporting score to SCORM Cloud

  • October 23, 2018
  • 1 reply
  • 619 views

Hello all. I'm sure there is a simple fix to my issue, but I'm so close to the content I can't see it.

  • I created a course in Captivate 2017.
  • The course contains a quiz of 10 questions each scored at 10 points each.
  • The quiz is required.
  • Passing is 80%.
  • The learner can retake the quiz if he/she fails (less than 80%).
  • I added three click boxes to the last slide of the course. This is a slide of resources the learner can access for more information.
  • I want to track if learners click these boxes or not.
  • I've added those click boxes to the quiz, unchecked the add to total option and checked report answers.
  • When I do this, Captivate moves the results slide to the last slide in the course.
  • I want the learner to view the resources slide (slide with the click boxes) before seeing the results slide.
  • To achieve this, I created a blank slide after the last question in the quiz. I set an action on enter to jump to the results slide.
  • The learner can then click continue to view the resources slide, or click retake to retake the quiz.
  • Everything works fine with the exception of the score reporting. The score isn't reporting to SCORM Cloud.
  • The pass/fail and completion information is reporting just fine, but not the score.

Below are screen shots of the publish/quiz settings.

I should also add, I've got an advanced action on the results slide to customize the pass/fail messages and retake button if the learner passes/fails. This is set on enter. I've included an image of that as well.

Any suggestions of what I've done wrong and how to fix the issue?

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Legend
    October 23, 2018

    Please allow Backward movement.

    dianagrasshopper
    Known Participant
    October 23, 2018

    Hello Lilybiri. Thanks for the tip. I changed the quiz preference settings to allow backward movement.

    Unfortunately, the score still isn't reporting to SCORM Cloud. I get a pass/fail and a complete/incomplete status, but not a score.

    Any other suggestions?

    Lilybiri
    Legend
    October 23, 2018

    What bothers me is ".... to customize the pass/fail messages and retake button"

    What do you mean by customize the Retake button? It is an embedded object with added functionality. What did you customize?

    Add the system variable cpQuizInfoPointsscored in a text container at the start of the quiz and time it for the rest of the project. That will allow to track its value, which seems to be reset to 0.