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kellyj92520173
Known Participant
October 10, 2018
Question

Captivate 2017 slide settings

  • October 10, 2018
  • 2 replies
  • 1103 views

Why does the last slide of my training program show up for a split second and then shows the pass or fail status from the learning platform?  Upon entering that last slide, the action is "continue" and on exit it is "exit".  All help on this will be greatly appreciated.

    This topic has been closed for replies.

    2 replies

    D
    dan561
    Inspiring
    October 10, 2018

    Could there be an issue with the web object (or is that just a text caption displaying a URL)?

    Try uploading to SCORM cloud to see if it's your LMS having an issue.

    K
    kellyj92520173Author
    Known Participant
    October 10, 2018

    I don't know much technical stuff - took a beginner class a couple of years ago and taught myself the rest.  I have been working with my LMS trying to figure out what the problems are and they have told me to change a few settings here and there and sometimes it works but it also seems to create another set of problems...like this one I'm writing about.  I have viewed it in the scorm cloud and it seems to work the way it should.  I am really at a loss as to what to do to make these courses work right.  I am so grateful for all the feedback from everyone to help me try and solve these issues.  I have also ordered a book for more advanced learning which should be here next week but I'm sure I will still have many questions

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 10, 2018

    If it works the way it should in SCORM Cloud you can pretty much assume that the issue is with your own LMS.  SCORM Cloud is more or less the 'gold standard' when it comes to SCORM compliance for the LMS world.  Each LMS seems to take a slightly different view on how the standard should be interpreted and that can lead to some widely differing behaviours.

    I'm wondering if your LMS is terminating the session a moment or so after it sees data from the course (e.g. data from the Quiz Result slide) because it thinks the module has ended at that point.

    Is there a quiz in this module with a Quiz Result slide?

    What happens if you put a button on that final slide with a pause point about 3 seconds in?  Does the session still terminate?

    D
    dan561
    Inspiring
    October 10, 2018

    Try changing the on entry action to "no action".  I assume there's a button to exit?

    K
    kellyj92520173Author
    Known Participant
    October 10, 2018

    Thank you very much for your reply.  I have also tried "no action" on entry but I get the same result.  I do not have an exit button as the program is supposed to move to completion once all slides have been viewed - advice on this as well would be appreciated - thank you

    TLCMediaDesign
    TLCMediaDesign
    Inspiring
    October 10, 2018

    How long is the last slide?

    If you have an Exit action on slide exit, that is more than likely what is causing the issue. Try removing that and see how it behaves.

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