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Chessi_lee
Chessi_lee
Participant
October 1, 2018
Question

Captivate 2017 - Svg auto downloading in browser (responsive project)

  • October 1, 2018
  • 1 reply
  • 247 views

Hi!

There are lot's of svg themes on the forum, but I can't find simular problems.

Svg files looks perfect on stage, or when I preview my project, or when I publish my responsive project and open index_scorm.html right from my documents. All is fine. But when I import scorm in LMS (WebTutor) and open project right there - svg files aren't showing, they just start to download immediately to my PC. The same happens, when I open course from Android smartphone - svg file downloads without showing.

What can be wrong?

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 1, 2018

    Have you tried uploading the same SCORM zip archive to SCORM Cloud to test there?

    If SCORM cloud has no problem playing your files, then your issue is with your LMS.  Perhaps it is not configured to allow JSON files or something similar.

    Chessi_lee
    Chessi_leeAuthor
    Participant
    October 1, 2018

    Thank you, uploading scorm to the cloud showed that everything works correct. Wrote to the tech support of LMS.

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