Captivate 2019 11.5 Branching View Broken? (Affecting Course Completion)
Using Captivate 11.5.4.613 - This is currently up to date.
Background
I have button on slide that runs an Advanced Action. When certain conditions are met, the action will jump to a slide. On other pages, a very similar button exists that, when certain conditions are met, will go to the next slide. My problem persists in both of those cases.
Problem
The Branching View interface (Window > Branching View) is not picking up the continuity between the slides and frequently shows the targeted go-to slides as unlinked, even though the button should be linking.
Attempted Solutions
In an attempt to force the Branching View to link the slides, I've taken to doing any / all of the following:
- Put an explicit go-to-next-slide button on the slide (Properties > Actions > On Succes: Go to the next slide) with the following:
- Properties > Timing > No pause
- Properties > Not visible in output (and nothing on the page ever shows this new NEXT button, because, you know, I don't want an explict NEXT button).
- In the Branching View, select the last slide in the line and change its Action (success) setting from the default setting of No Action to Go to the next slide ~ or ~ Jump to slide.
- Skip around the Filmstrip and come back to the problematic slide, then check the Branching View again.
- Give the thing a few minutes to see if it just needs time.
- Save the project.
Sometimes I get it the slides to link up, sometimes not.
Problematic Effects
This is affecting completions in the LMS, because I have the xAPI settings (File > Publish Settings > Quiz > Reporting > Completion Criteria and Success Criteria) set to give completion for the project on Slide Views (always the same). Typically I set this to the slide number of a Course Summary slide, but then I noticed that the LMS would not give a completion even though, in testing, I reach the critical slide.
Looking at the Branching View, that slide is unlinked.
For example: I have 10 slides in the course, I want to use Slide Views to award completion on Slide 9. No completion is giving in testing. I look at the Branching View and only slides 1 - 7 are linked, slides 8, 9, and 10 are unlinked.
I believe Captivate believes that the learner does not visit slides 8, 9, or 10 and so does not award completion. If and when I can get the branching fixed, or else revise my Slide Views downward to a slide that is visibly linked, then I can get a course completion on slide views.
Is the Branching View broken? Oh, by the way, at least one other person seems to think it may be > https://blog.iconlogic.com/weblog/2019/07/adobe-captivate-2019-115-branching-view-broken.html
