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Inspiring
November 11, 2021
Question

Captivate 2019 cannot login since Nov 2021

  • November 11, 2021
  • 1 reply
  • 205 views

Hi,

Even though I have been using CP19 for many monthsin a row now for some reason, since yesterday it wants me to login and then says "update required" so it won´t start.

I have updated to IE 11 (which I never used and I doubt is still in use anyway as there is Microsoft Edge..) but that did not help.

Why is this happening?

Any tips?

Thank you!

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    1 reply

    Inspiring
    November 11, 2021

    Well, my own fix. I installed creative cloud as I knew it would also login to the framework. That seems to work.