Participating Frequently

Question

Captivate 2019 installation problem

Hi all,

I want to install Captivate 2019 but I can't due to a display problem in the setup.

Please see attachment.

Thank you for your help !

This topic has been closed for replies.

Participating Frequently

Hello,

Reading the Readme, I realize that I have to launch the Captivate_2019_x64_LS21.exe program, since I downloaded the install.

However, I do not have this program but I have instead the Set-up.exe program specific to the CD version.

How to explain this?

Thank you

Participating Frequently

@Katie :

3 GB to download is heavy from the location where I am for some days, I would like to avoid downloading it once again...

@Lilibiri :

Yes, version française

Legend

Windows ou Mac? Est-ce que vous avez déjà installée une version plus anciennce de Captivate?

Participating Frequently

Windows...

Et effectivement, il y a un vieux Captivate 2017 sur ma machine.

Est-ce que je dois le désinstaller ?

Legend

Version française?

Inspiring

DId you try downloading the installer again?

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