Captivate 2019 - New install - Assets double window

Forum|Forum|5 years ago
January 20, 2021
1 reply
383 views

Anyone else have this technical problem? When I try to select something from assets a secondary window pops up and covers what I am trying to select.

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Paul Wilson CTDP

Community Expert

I think I had a similar problem if not the same. Turns out because I have two monitors with different Windows scaling settings (one was 100% the other was 125%) cause it to flicker with this sort of view. These were the default scaling for my computer and monitor. I changed them both to 125% and the problem corrected itself.

Paul Wilson, CTDP

C

Cheryl5CB7Author

Participant

Paul thank you!!! This was it. All better now and everything is now working fine. Appreciate the response. Have a great day.

Cheryl

Paul Wilson CTDP

Community Expert

You're welcome.

Paul Wilson, CTDP

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