Captivate 2019 scalable HTML5 output zoom does not work on mobile devices

Forum|Forum|4 years ago
December 5, 2021
2 replies
136 views

I am using Captivate 2019 with scalable HTML5 output and the zoom does not work on Android /IoS devices. This is a show stopper for my project. Does anyone know of a fix? Thank you.

This topic has been closed for replies.

Paul Wilson CTDP

Community Expert

I think what you are referring to is pinch to zoom. Scalable HTML will override that ability because it takes care of the zooming (and shrinking) for you.

Paul Wilson, CTDP

Lilybiri

Legend

What do you mean by 'zoom doesn't work'? Is the project not scaled automatically to the browser resolution? Or do you talk about the pinch gesture for zooming? Whicch browser do you use? Are you on the most recent version of CP2019?

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