Answered
Captivate 3 Installer
Just installed Captivate 3 as an upgrade option to Captivate
2.
Everything loaded, but the installer failed on this-
"We looked in the default location for qualified products, but none was found. This can happen if you installed Adobe Captivate 3 on a new computer without first installing your old software. You may verify upgrade eligibility without installing your previous software by completing the fields below."
I selected Adobe Captivate 2, but I dont have access to the purchase information. (Our company accountant is on leave, and has it.) I uninstalled and re-installed, verified that Captivate 2 was working, (it never asked me to re-enter the serial) and it is in the default location. I tried re-installing Cap 3, only to find the same problem as before. I guess the install programmers are lazy by nature, or felt like playing a cruel joke on people that upgrade. Anyone else have this problem?
Thanks,
Shnoogins
Everything loaded, but the installer failed on this-
"We looked in the default location for qualified products, but none was found. This can happen if you installed Adobe Captivate 3 on a new computer without first installing your old software. You may verify upgrade eligibility without installing your previous software by completing the fields below."
I selected Adobe Captivate 2, but I dont have access to the purchase information. (Our company accountant is on leave, and has it.) I uninstalled and re-installed, verified that Captivate 2 was working, (it never asked me to re-enter the serial) and it is in the default location. I tried re-installing Cap 3, only to find the same problem as before. I guess the install programmers are lazy by nature, or felt like playing a cruel joke on people that upgrade. Anyone else have this problem?
Thanks,
Shnoogins
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