A

Anonymous

Answered

Captivate 4 and Windows 7

Forum|Forum|17 years ago
June 5, 2009
12 replies
31443 views

I'm looking to possibly move to Windows 7 to do some 'testing' - any one done this yet? Any issues with Captivate 4 that you have run across?

This topic has been closed for replies.

Correct answer Suresh Jayaraman

Captivate 4 works on Windows 7 . BTW , I see Win 7 as a flavor of vista with some security levels customizable. i guess you can go ahead and install it. if you face issues please post here or get in touch with captivate team through wish-list.

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Anonymous

I am running Captivate 4 on windows 7. I am trying to record a software simulation in custom mode using full screen mode. When I record the software simulation, of opening the start menu and moving the taskbar, I get a typing object that appears on every slide, even though no typing was taking place. When I convert the typing ojbect to a typing animation, so that I can delete it, the text is always in the same place on the screen, the top left, about 2 inches from the top and from the left. Has anyone else seen anything like this ?

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Will-CD

Participating Frequently

Yes, I have. Also random bars appearing at the side of the output windows, which again are invisible in the edited objects and cannot therefore be removed.

I found Captivate 4 to have so many silly glitches and bugs in Windows 7 64bit that it was unusable. Captivate 5 has irritating bugs - such as captions resizing if you make any edit to them at all, and appearing to use different audio codecs to previous versions - but otherwise works well.

Alternative is to use Captivate 4 in XP, where it is most stable.

Cheers,

Will

A

Anonymous

We've been running fine for a few weeks using C4 and Windows 7, but hit a snag a few days ago. Captivate recorded several demos well, but then Captivate just stopped recording in demo mode and in full motion capture.

Is there a cache we can empty for Captivate 4 that might help? I see there is a cache tool for 5, and have hunted for a location for the cache in 4, but I have not had any luck.

Captiv8r

Legend

Welcome to our community

Frankly, I think you were just lucky that Captivate 4 worked for you as well as it seemed to. I know for me personally, I could never make it work on Windows 7 and ended up installing the Microsfot Virtual Machine with XP Mode in order to run Captivate 4. This means I cannot record anything in the Windows 7 environment.

Sorry, but that's the only workaround I'm aware of. Maybe someone else will chime in with something different. If not, you should consider upgrading to Captivate 5 if you wish to work in Windows 7. Note that Captivate 4 was released long before windows 7 was. So only Captivate 5 was built with Windows 7 being considered.

Cheers... Rick

Helpful and Handy Links

Begin learning Captivate 5 moments from now! $29.95

Captivate Wish Form/Bug Reporting Form

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Captiv8r

Legend

Hello again

Forgot to mention that Captivate 5 is a totally new animal. It's the first version to offer the cache you are referring to. There is nothing similar in Captivate 4 or earlier.

Cheers... Rick

Helpful and Handy Links

Begin learning Captivate 5 moments from now! $29.95

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

Participant

Hello Everybody

This is my first post and my english might be a little rusty too...so I apologize in advance for any misspells

Running windows 7 Professional, 64 bit on an ASUS laptop, Core DUO P8700, 4GB RAM, Nvidia GeForce GT 220M

Today I installed the trial version of CP4 and experienced the following problem: The program opens, I record, the program doesn't open/display the file.

I believe someone else already posted about this problem on this forum (I briefly read all posts).

After trying to update the program, running it as admin, setting the compatibility to XP SP1,2,3 and Vista etcetera, I found a solution of some sort.

When Captivate doesn't show me my file, I go to "Window" and then click on "Comment". That brings up my CP document.

This workaround is unstable, meaning if you close the document and then try to reopen it or open another document, you won't be able to use the "Window -> Comment" combo. This can also be worked around simply by closing the "Comment" tab before you close the current project.

I hope this helps somebody else too!

cheerio

Walter

Captiv8r

Legend

Welcome to our community, Walter

You will probably find you will see much better behavior by installing the free Microsoft Virtual Machine with Windows XP Mode on Windows 7. Install Captivate 4 inside the VM and run it there.

Cheers... Rick

Helpful and Handy Links

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

Participant

Thanks! As soon as I get back to Italy I will!

It's funny: I never used VMs on a PC, but I constantly use parallel on Mac (so many problems with so many programs XD)

By the way...What's up with Flash not exporting audio on mac? But I guess this is not the right forum topic for this question

thanks again and take care

Walter

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Captain_Suzoomm

Known Participant

I'm running C4 as administrator in Windows 7, 64 bit. I'm thrilled at how well it handles audio and audio editing once I downloaded the patch and updates. But what's stopping me cold is that it won't capture my simulation. No full motion capture, no mouse click, not automatic text box - - - nothing. Anyone know how to make this work?

SMILES,

Susann

A

Anonymous

Hi Susan,

I'm running C4 as administrator in Windows 7, 64 bit. I'm thrilled at how well it handles audio and audio editing once I downloaded the patch and updates. But what's stopping me cold is that it won't capture my simulation. No full motion capture, no mouse click, not automatic text box - - - nothing. Anyone know how to make this work?

What mode did you try recording in - Captivate has three modes for recording:

- Automatic Recording

- Full Motion Recording

- Manual Recording - User needs to manually take screenshots using a hotkey.

-Manish

blogs.adobe.com/captivate

adobe.com/products/captivate - Captivate 5! this time on MAC too!

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Captain_Suzoomm

Known Participant

Hi Manish,

I recorded in automatic - hadn't gotten to full motion yet.

Smiles,

Susann

A

Anonymous

I installed the trial version of Captivate 4 along with the patch recommended in several posts. I run Captivate in Administrator mode and in XP (sp3) compatibility mode on a W7 32-bit machine. When I try to Record, when I get to the point of Captivate counting down 3 - 2 - 1 and when the recording should begin, Captivate quits. Has anyone else encountered this issue? Have a solution?

A

Anonymous

"I installed the trial version of Captivate 4 along with the patch recommended in several posts. I run Captivate in Administrator mode and in XP (sp3) compatibility mode on a W7 32-bit machine. When I try to Record, when I get to the point of Captivate counting down 3 - 2 - 1 and when the recording should begin, Captivate quits. Has anyone else encountered this issue? Have a solution"

Couple of questions here:

1. Seems like you have tried to Record with Audio option. Are you able to record without audio? Select 'No Narration' in the Audio dropdown(see below).

2. What all options do you see for 'Audio Devices' dropdown in the Audio Settings window? To get the Audio Settings window, go to Audio menu -> Settings menu item.

3. Are you able to record audio for a slide? Try following steps:

- Go to Audio menu.

- Select the 'Record' menu-item and try recording audio for a slide.

4. Are you able to record audio using Window's default sound recorder?

Do let us know with your answers so that we could help you resolve your issue.

-Manish

blogs.adobe.com/captivate

adobe.com/products/captivate

S

susannetic

Known Participant

I'm just finishing up a 30 day trial of C4 on my windows 7 ultimate/ 32 bit desktop. I have one Captivate 4 license for my laptop (educator, so 1 machine) and I really wanted to have it on one of the desktops that I use at home. I did not even attempt an install on my 64bit vista desktop, but this windows 7 system runs so well I thought I'd cross my fingers. I knew there could be issues, but I have had absolutely no problems at all. I did take a couple of precautions that I think served me well. I downloaded the trial and then turned off my internet connection and my anti virus and firewall for as long as I could during the actual installation process, I've been guilty in the past of neglecting that step and regretting it, but I sincerly believe this time it is the sole reason why I've had such good luck when so many others are having issues the 7 32 bit combo.Please note that I am running 7 ultimate, and perhaps that makes a difference as well. I do hope my little "testimonial" will encourage others who might like to give C4 and Windows 7 a go.

Lilybiri

Legend

Hello,

Thanks for sharing your experience. I'm running CP4 on Win7 32-bit since 9 months without issues (first RC Ultimate, now Professional).

FYI: you can install CP4 on a laptop and desktop having one license, out of the box. Perhaps you did not know that?

Lilybiri

H

HerrG

Participating Frequently

I have CP4, latest update and W7 64 bit.

CP opens with welcome screen but that's it. Can't open projects.

Anyone else having the same problem?

nr

gustaf

Captiv8r

Legend

Hi there

Have you tried configuring the shortcut for Captivate so it runs in XP Compatibility mode?

Perhaps that will help?

Cheers... Rick

Helpful and Handy Links

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

Participating Frequently

Thanx Rick.

I've tried all kinds of XP modes in the troubleshooting guide. Nothing works.

gustaf

A

Anonymous

I´m facing problems with sound.

When I open Adobe Captivate, I receive a message saying that I need administrator rights, and asking me to open Captivate using the right button of the mouse, as an administrator user.

Despite of it, I cannot record any sound.

I tried it with Windows XP (and worked fine), but with Windows 7 or Vista, the sound definitely doesn´t work.

I do have administrator rights in the machine.

Any help would be appreciated.

Luciana

S

Suresh Jayaraman

Inspiring

Ok the clue for me is sound doesn't work in Vista also. Please get the latest update of Captivate 4, details of the same can be found at

http://blogs.adobe.com/captivate/2009/05/captvate_4_patch_update.html

we have the audio issue addressed. - SJ

A

Anonymous

I have also been running on Windows 7, build 7100 for about 3 months now with no issues. Are you running as an administrator?

A

Anonymous

I am how do you confirm the build? I have had it for about 1 week. I downloaded it off the MSDN site.

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caisloc

Participant

I´m running Windows 7 Compilation 7100, and today i installed Captivate 4.

As the instalation recomends i change the execution mode to administrator privilegies.

At first run everything looks normal but after any capture process when the apliction windows requires the new name of the project, nothing happend the window dissaper and i can never acces the workspace with the captured slides.

Can anyone help with this?

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