Captivate 4 - Audio magically plays from an external swf that is not being displayed yet.
Hi All -
I searched but have not seen this issue posted in the forum yet - I apologize if it has been covered.
I have built 2 Captivate files - MainFile and SubFile. MainFile has two slides. The first slide has a click box which pauses the slide until the learner clicks, in which case it advances to slide 2.
Slide 2 has an animation object on it which displays SubFile. Subfile has audio on its severa slides.
When previewed and when published and viewed locally, everything works as expected; MainFile loads, slide 1 is shown, and the movie sits and waits for me to click the clickbox to continue. When I click the clickbox, I navigate to slide 2, which then displays SubFile, and I hear the audio for SubFile and interact as expected.
However, when I post the files to a webserver, here is what happens: MainFile loads, and after about 10 seconds the audio from SubFile starts playing, even though I am still sitting on slide 1 of MainFile and SubFile is not displayed. I am not even on the slide which displays SubFile.
I have used this architecture on many projects succesfully using Captivate 3, so this issue is something new in Captivate 4.
I have run a lot of tests and troubelshooting ideas, and one thing I found is this: If Subfile is greater than 1 MB, the problem occurs. If SubFile is less than 1 MB, the problem does not occur.
I have tried many solutions and workarounds, including using a blank slide 1 in Subfile and changing just about every Publish setting in Captivate.
Any ideas?
Regards,
Chris