Captivate 4 - Go back a screen and Wrong answer wont pick up

Question

Captivate 4 is driving me mad !Got a large course in Cap 4, system training, theres various click area interactions.If i preview the slides in Captivate or publish it i get the same bug...I'm asked to click on a button, i click away and get the wrong answer feedback. All fine, i click on the button and i move to the next screen.If i then click on back to go to the previous slide, if i try to click away to get the wrong answer it never comes up.  The hotspot is there so if i click on the button which its over i can go forward.  But for some reason the wrong answer feedback never appears a second time.I've deleted it, added a new one, same as before, just W/A feedback, checked to 'infinite attempts' but it only seems to appear once.  If i go back to the page and get the wrong answer nothing !Got a major deadline coming up soon, dont expect this basic bug to be appearing, never had these problems in Cap 3.Arrgh.  Any ideas ?

Anonymous · Answer

Not sure that I can help on this, but I have a general clue.

In general, you must go forward to go backward when scoring. The <BACK button is not what I am referring to. Try an interim slide that is AFTER your scored interaction. It might provide a message like: Thank you for trying, but your answer was not correct on the first try. Click Continue to review that concept again... CONTINUE

The Continue button is the link back with the GoTo feature of the button.

You can also GoTo slides before the interaction to prep them.

I am not sure about this for interactions (it is true for Quizzes)... Use Must take Quiz to Continue should be enabled for Quizzes in the global settings.

Hope this helps

Joe C.

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