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docedoc
Known Participant
March 7, 2009
Question

Captivate 4 Question Pool Slides Show Ghosts

  • March 7, 2009
  • 4 replies
  • 1546 views
Random question slides display captions from previous slides when I publish to Flash 8-10. Publishing to Flash 7 or using the same questions (but not as random questions) cures the problem.

The captions appear on all but one random question slide (8 of 10 doesn't display the problem). The captions are from four upstream slides each of which has different rollover captions. The problematic question slides show all the rollover captions, superimposed over the question.

The PC showing the problem is running Win XP SP3, Flash WIN 10,0,22,87. Other PC's at the same site do have the problem when running the same published show.

I've tried recreating the question pool from the original question slides, recreating the random question slides, uninstalling and reinstalling Flash on the target PC with the same results.

Any one else noticed this?

Any suggestions for a fix other than publishing in Flash 7?

    This topic has been closed for replies.

    4 replies

    R
    Robert_Giroux
    Participating Frequently
    July 29, 2009

    Everyone, Adobe has responded to my Bug submission and have been able to verify that this is an issue.

    They have been able to duplicate the problem and are now working on a fix.

    R
    Robert_Giroux
    Participating Frequently
    July 16, 2009

    I too have the same issue.  My entire project was created with Captivate 4.

    Its unusually the only the text caption boxes from earlier slides are visible in the question slides.

    This is an obvious 'bug' with Captivate however attempts at have someone at Adobe acknowledge the issue have not been successful.

    Captiv8r
    Captiv8r
    Legend
    July 16, 2009

    Did you or others submit an official bug report?

    Helpful and Handy Links

    R
    Robert_Giroux
    Participating Frequently
    July 16, 2009

    Yes I have.

    D
    docedocAuthor
    Known Participant
    March 30, 2009
    Yeah. I've had several problems with rollover captions in Captivate 4, particularly if the slide was imported from V2 and the rollover captions are stacked over one another in the same location. Sometimes publishing in Flash7 fixes it and sometimes not.

    The slide with rollovers and the following slide do not publish properly. Non-rollover captions are partially obscured by what appears to be part of a caption from the rollover slide. Also at times, elements in an upstream slide's background appear in the slide with the rollovers.

    The only fix I've found is to recompose the slide from scratch and hope it doesn't reappear.
    G
    GhostToast
    Participating Frequently
    March 30, 2009
    I'm having this same problem. And no one has been able to answer it.
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