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IsabellePED
Participant
November 27, 2012
Question

Captivate 5.5 for MAC stops recording without any error msg

  • November 27, 2012
  • 1 reply
  • 701 views

Hello,

I have Captivate 5.5 for MAC on a MacBookPro with Lion 10.7.3.

I use the automatic recording for blank project in automatic mode to record an application.

I works OK for the first few slides but then stops without warning.

I have no error message, the red framing of the application continues...  but when I close the project I realized I have only between 1 and 10 windows...

I tried to do smaller and smaller project but it stops anyway...

I've checked the zoom on the universal access settings like a user suggested and it's already turned off.

I'm the admin of the machine.

So far, only solution I've read was to switch to the windows version that doesn't have this bug... but I want to use it on my MAC!

Thank you for any help you can provide,

Isabelle

This topic has been closed for replies.

1 reply

VikramGaur
Adobe Employee
VikramGaur
Adobe Employee
November 27, 2012

Hello,

Welcome to Adobe Forums.

Did you try using Adobe Captivate on a different user acount or ROOT account for MAC ?

Does it happen with FMR ?

Thanks,

Vikram

I
IsabellePEDAuthor
Participant
November 29, 2012

Thanks Vikram,

I tried with a brand new admin account and it still doesn't work.

I didn't try it with FMR yet.

Thanks,

Isabellle

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