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Known Participant
October 24, 2012
Answered

Captivate 5.5 skin editor won't open

  • October 24, 2012
  • 1 reply
  • 952 views

I'm working in Captivate 5.5, and the Skin Editor won't open, either from the Project menu or with Shift+F11. Any idea what's causing that? Is there another way to get at the Skin Editor, such as through the Publish dialog box? I couldn't find another way.

-Stuart

    This topic has been closed for replies.
    Correct answer RoboWizard

    Hi Stuart

    At any point have you had a second monitor attached? If so, it's quite possible that the dialog is indeed opening, but was last opened on the second monitor. In that case you need to either make your resolution large enough so that you see the dialog sitting in the odd location or re-connect the second monitor so you may then view the dialog and drag it back to the visible area of the screen.

    Cheers... Rick

    1 reply

    RoboWizard
    RoboWizardCorrect answer
    Inspiring
    October 24, 2012

    Hi Stuart

    At any point have you had a second monitor attached? If so, it's quite possible that the dialog is indeed opening, but was last opened on the second monitor. In that case you need to either make your resolution large enough so that you see the dialog sitting in the odd location or re-connect the second monitor so you may then view the dialog and drag it back to the visible area of the screen.

    Cheers... Rick

    EilmerAuthor
    Known Participant
    October 24, 2012

    Rick-

    That's of course where it was, on an external monitor which was connected but not turned on. That kind of thing has happened to me enough times before that you'd think I would automatically check external monitors when I can't see a dialog or window. We are always to so quick to point fingers at the software, rather than the operator.

    Thanks much for the help.

    -Stuart