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A
Anonymous
November 20, 2012
Question

Captivate 5: Acrobat Quiz Results Not being Forwarded - Screen Freezes.

  • November 20, 2012
  • 1 reply
  • 644 views

After completing the quiz, then pressing the POST button, I fill in the required two fields; but, the screens freezes or remains on the ...signing in status indefinitely.

I tried all the security settings for my pc and the acrobat website with no success.

I tried various Captivate settings and still no solution.

Is there something else I could try, I need to temporaily use Captivates' Score Result feature until the LMS is online.

Thank You

iaustin

    This topic has been closed for replies.

    1 reply

    Anjaneai_Srivastava
    Adobe Employee
    Anjaneai_Srivastava
    Adobe Employee
    November 20, 2012

    Hi,

    Can you try repubklishing your course using Flash Playe 10 in settings of Publish options?

    Can you add the location of your published output to Flash player, Global Security settings to Trusted Locations--

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html

    Thanks,

    Anjaneai

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 21, 2012

    There was an issue recently with logging in to Adobe sites using an Adobe ID.  The system apparently had to be reset and this requires that you log out (if currently permanently logged in) then reset your password.  Perhaps that is affecting your situation.

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