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Inspiring
July 22, 2010
Frage

Captivate 5 STILL plays all animations at once, out of sync

  • July 22, 2010
  • 12 Antworten
  • 11937 Ansichten

I updated to Captivate 5 and eLearning Suite 2 almost soley for the reason that I wanted to fix the issue wherein Captivate would play all play all the embedded animations in your project at the same time, regardless of  your  position on the timeline.

What this essentially means is, on slide 1 you would hear the audio from slide 3, 4 etc, and by the time you reach those slides, the animation has ended. What's happening is the Captivate Timeline doesn't seem to understand the queue points for each animation, and just plays them all at the very start.

Veterans of Captivate 4 and AS3 will remember this issue, and the way to generally  get around it was to create custom flash loaders, which would load an external SWF. This was rather painful and time consuming, and I ended up programming a custom widget to do it for me, for a function which should have otherwise been quite a simple "insert -> animation". Whilst this was a clever work around, it never always worked as flawlessly as I like and inevitably caused other problems.

Now, i've just installed Captivate 5 and i'm having the exact same bloody issue. I really would have assumed this would have been fixed by now, especially as it was supposedly rebuilt from the 'ground up'. What's worse is there's no AS2 animation mode to fall back on.

Now I've only been playing with C5 for a few hours now, and I've tried everything I can think of, save an external loader. (synchronising with project, externalising animations, uncompressing animations)

Anyone else had similar issues and have any idea for a work around for this issue?

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    12 Antworten

    Participant
    April 15, 2011

    SYNC ISSUE

    Your discussion thread has provided me with a lot of perspective.  Thank you for that! Your expertise may relate directly to a synchronizing (CP4 and FlashCS4) issue that I'm facing.  Perhaps you would be so kind as to address it:

    I have imported a CaptivateFile.cp (version 4) into Flash CS4 and am attempting to have something occur ONLY ON SLIDE_3.

    As you know, when a captivate file (a simple recorded simulation of using NotePad to write text, copy, and paste it) is imported into the AS3 environment within Flash, it automatically creates labels on the main timeline.

    My challenge is to ONLY HAVE A TEXTBOX DISPLAY TEXT DURING SLIDE_3.  I can get it to display all the time.  I can even get it to display only on SLIDE_1.

    I want to work programatically and put AS3 code in Frame 1 (not manually add it to frame 127 where the Slide_3 label begins) that will add the textbox and populate it with text only during the playing of SLIDE_3.

    if (label.name == "Slide_3")

    Will not work. I also tried running code that gave me the displayList of both locations (frame 1 and frame 127) and then tried the addChild method using what appeared to be the SLIDE_3's object(s).

    Is there a way to synchronize (my textbox or anything else) to ONLY SLIDE_3 using code done with AS3 in Frame1 + F9 ('timeline programming' --as opposed to manually entering code in frame 127 or manually using point-n-click on frame 27)

    Bless you for struggling through my verbose post and again, thank you for providing me with so much perspective on trying to work with these two products!


    -Petaire

    June 22, 2011

    Does anyone in this thread know if this HUGE issue is resolved in 5.5 or 5.02?

    alphaloc
    Participant
    April 6, 2011

    I'm sure this is still an issue for many people.  I hadn't realised there were this many problems importing animated swf files.  I'm thankful that I work primarily in another authoring tool that generally just works.

    The solution that works for me is from the Adobe captivate blog Animations Audio sync issue

    It is a widget that will load an external swf and its free.

    Al

    Participating Frequently
    April 6, 2011

    Muchas gracias!

    Participant
    February 18, 2011

    WOW is Captivate amazing or what!!

    I have found out that if you are creating flash animations you can only build the animations on the top layer of flash  so for example you cant make an animation inside of a movie clip because it will play the animation at the start of the first slide within captivate. This took me 2 days to find out why captivate was playing my animations in the background as soon as i published my project. So if you have simple animations create these in flash on a timeline, which is a bit old school i know, but the animations will work in captivate on the slide that you want it to.

    Hopefully this all makes sense and helps some of you guys out!!!!

    Captivate is amazing!!!.....NOT!!

    February 18, 2011

    Thank you Dan!

    Graham Fox | Training Content Developer | FishNet Security | 816.701.3372

    October 13, 2010

    Hi all,

    I've got this to work in both Captivate 4 and 5 by setting the SWF timing so that each swf animation and the sound within the swf start .5 seconds into each slide. This fixed my problems. I know it won't work for everyone, but maybe someone out there.

    Also, going into the source file of the swf and make sure the framerate matches Captivate's 30 per sec when you compile the swfs.

    Participant
    October 11, 2010

    Hi everyone, I am a newbie at Training Design. Captivate 5 is the first "high-tech" tool I used to make awesome training materials. Problem is, everytime I import a PowerPoint or record a demo, the animations are all whack just like what everyone here was describing. I was about to make my company purchase this for all the accounts we have. I made the proposal and presented to the client to finance the purchase.

    I almost cried with horror when I found out about this issue. Luckily I found a simple work around to it. What I did was to let the PP Presentation play as a slide show while I record it with CP5. I just made sure I chose Full motion instead of Automatic in the Recording type. Presto! Problem solved.

    All animations were captured including narration.

    I hope this helps.

    S_Ayyappan
    Participating Frequently
    October 11, 2010

    Hi Rafael,

    While I'm glad you are happy with the Full Motion recording (FMR) solution for capturing your PPT slideshows, this might not meet everyones requirements. People may want to provide some level of interactivity in their slides (ex. let a user click thru all the animations); you might even want to let your users navigate thru the slides at their own pace. These would not be possible with FMR.

    We're currently investigating the animation out of synch issue, and have isolated it to one scenario- where you have an FLV embedded in the inserted animation. We would appreciate it if you can share the projects where you are facing issues with animations inserted in Captivate. This will help us provide a fix for this issue at the earliest.

    Please mail the project to shameer at adobe dot com

    Please do not zip the file (alternately, upload it on acrobat.com or similar file share).

    Thanks,

    Shameer

    Adobe Captivate Team

    Inspiring
    October 2, 2010

    I THINK I have solved my problem with the audio playing out of sink. I added the flash animations as the "backgrounds" instead of elements on the slide. I believe this is new to Captivate 5, so thanks for that!

    I still can't pause my flash files that are animation, although I can pause them if they are a frame. Still trying to work that out. Here's the latest version with many things fixed.

    http://www.jesicagarrou.com/SampleModule/BenSherman_Sample.htm

    Thanks to all of the ideas posted here. I hope other people have been finding some help too.

    S_Ayyappan
    Participating Frequently
    October 11, 2010

    Hi Jessica,

    Would it be possible for you to share the project file or a couple of slides with the animations to highlight the issue?

    We're currently investigating this issue, and  have isolated it to one scenario- where you have an FLV embedded in the  inserted animation. We would like to verify this, and hence the request to share all and any projects where you've faced the animation out-of-synch issue. This  will help us provide a complete fix at the earliest.

    Please mail the project to shameer at adobe dot com

    Please do not zip the file (alternately, upload it on acrobat.com or similar file share).

    Thanks,

    Shameer

    Adobe Captivate Team

    Inspiring
    October 11, 2010

    I think I will be taking this post off topic a little, but since we have been so active here, I thought I would ask...

    I am making a training on using Windows 7. But I can't record system windows from Captivate. I have been using camtasia and screenshots which is working, but it does mean I have to make my interactions by hand which takes a lot of time.

    Does anyone have any suggestions? Any chance I am missing a setting in Captivate that would make my life easier? And if not, Adobe, please take this as a suggestion to allow the recorder to see system windows.

    Thanks.

    Jesica

    Participating Frequently
    September 29, 2010

    Hello There,

    This is issue is resolved in Captivate 5. I placed an animation with sound in slide 3 and previewed the project. The sound and animation plays only when I hit slide 3 and not before that.

    If you still observe the issue, please send me a sample at viswanat@adobe.com

    Thanks,

    Vish

    Inspiring
    September 29, 2010

    Thanks. Actually it only happens to me when I put it up on the web and not

    when I play it directly from my computer. I took it down last night (my

    client found it and was pissed that it was still broken.) I'll put it up

    later and send it to you.

    Sincerely,

    Jesica M Garrou

    Inspiring
    September 28, 2010

    Check out this widget:

    http://www.cpguru.com/2010/08/19/loader-widget-for-adobe-captivate-5/

    It's worth the $10. My only remaining issue is the video doesn't show for a few seconds the first time through (when played from a website), but works fine the second time through. Some sort of cashing issue, I guess. i will post if I find an answer, but in the mean time, check out cpguru's stuff. He is very helpful and has neat solutions. Some free and some to buy, but all at a reasonable price.

    September 29, 2010

    Niceone thanks CaptivateFrustrated

    Participating Frequently
    September 28, 2010

    I just joined the forum and dis

    covered this truly terrfying flaw in Captivate-5, talk about initiation! I wonder if the Adobe staff ever reads the forum queries bcz 3 months have passed since the original post and no response yet. IS ANYBODY LISTENING?

    Captiv8r
    Legend
    September 28, 2010

    Welcome to our community booncoon

    Adobe staff may read the forums, but you shouldn't count on that being the case. If there is an issue that you really want Adobe to become aware of, you need to broadcast it on the channel you know they are listening to. That channel is called the Wish Form. (link to the wish form is in my sig)

    Cheers... Rick

    Helpful and Handy Links

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    September 28, 2010

    Did anyone find work around for this one?

    thanks

    Gav

    Xeon64
    Known Participant
    September 28, 2010

    I wish they would find a solution to this. I just started using this code in Flash to make and importing the swf into Capitvate.

    import flash.display.*;
    import flash.net.URLRequest;
    var rect:Shape = new Shape();
    rect.graphics.beginFill(0xFFFFFF);
    rect.graphics.drawRect(0, 0, 800, 800);
    rect.graphics.endFill();
    addChild(rect);
    var ldr:Loader = new Loader();
    ldr.mask = rect;
    var url:String = "http://www.somthing.swf";
    var urlReq:URLRequest = new URLRequest(url);
    ldr.load(urlReq);
    addChild(ldr);

    It does not help thou not sure why. My animations still runs horrible in Captivate and fine outside of Captivate. I though this would force Captivate to play the animation once that slide was opened. This code does however allow Flash Catalyst generated swfs to play in Captivate.

    Playing everthing all at once really needs to be fixed in Captivate because older computers can not play Captivate generated swf's without a lot of problems. I had to put this disclaimer in my site for my customers.


    "For optimal viewing it is recommended that these modules are viewed on a current computer with at least a 256mb video card, screen resolution of 1280 x 960 and 2 gigs of RAM. This is to insure smooth operation of training modules and animations.

    It is required that the computer used to view the training has Flash Player 10+ and has Firefox 3.0+, Internet Explorer 7+, or Safari 3+ installed."