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April 1, 2011
Question

Captivate 5 - Text Animation Does not Play on Slide 1 Only

  • April 1, 2011
  • 1 reply
  • 951 views

I am using Captivate 5, updated to 5.0.1, with Windows XP, SP 3. Publishing as Export to HTML.

The problem I am ecperienced just started in the last few days, sometime after 3/18/2011. I think this issue is different from similar problems reported in January, which seemed to impact all text animations.

The problem is that text animations on slide 1 work OK in slide preview mode, but do not display at all in project preview mode or when published.

Text animations work on all other slides. If I put a .blank slide in the project, so the failing slide 1 becomes slide 2, then the text animation plays OK, but I do not like such a workaround.

In deliverables generated on 3/18, the text animations work on slide 1. If I regerate the same projects, the slide 1 animations no longer work.

Has something been changed with Captivate 5 or Flash that is causing this problem? Any suggestions?

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    1 reply

    April 5, 2011

    Hi,

    I inserted a text animation on slide 1 (The default Aquarium one) and then inserted few more slides.

    I previewed the project as well as published to htm and checked, the text animation is playing properly.

    I checked this in 5.0.1 version, Am I missing anything else here?

    Is it happening for all of the projects that you have created? If so, would it be possible for you to share the cptx file with the issue so that we can investigate the issue?

    You can e-mail me to my address vikranth@adobe.com

    Thanks,

    Vikranth.

    April 5, 2011

    I don't think you are missing anything. I am using the "Light_PAssage" animantion, but switching to the one you used has no impact.

    For me, if there is a text animation on slide one, it will play in File->Preview->Play Slide. It will not play in FIle->Preview->Project, From this slide, or Next 5 slides.

    The issue occurs in all my Captivate 5 projects, including projects that previously generated properly working outputs as recently as 2/23/2011.

    Is it possible it's related to Flash player? I am using Adobe Flash Player 10 ActiveX 10.2.152.26.

    I will send an example cptx to your email address. The example includes a blank slide one, and the text on slide 2 plays as expected in the previews and in the generated output. If I remove the blank slide 1, the text animation on the new slide 1 no longer plays.

    Thanks.