Known Participant

Question

Captivate 5 will NOT play streaming video from my Flash Media Server

Forum|Forum|15 years ago
December 22, 2010
8 replies
21529 views

Recently I have begun attempting to convert older projects to captivate 5. However, once I started loading the videos I quickly realized that they are not playing in captivate 5! I know that these videos stream from the server just fine as I have been running them with other products and I know that the paths are correct because I've been using a web player to test the paths of the videos that will not play. How do I get around the bugs in Captivate and get the video working?

Audio and video

This topic has been closed for replies.

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matt_pir

Known Participant

I have been attempting to get streaming video to work for the last few weeks and have finally got it to work.

I tried stramhoster.com first with no luck but then tried the streaming company netromedia.com and away it worked straight away.

So if anyone needs a company that works goto netromedia.com

71harvar8225

Participant

e2e

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matt_pir

Known Participant

I have tried this thanks Mark, still no luck, nearly two weeks trying to ge the streaming working, how can this be so hard?

I converted a file to F4V and still no luck.

I can stream to an online FLV player with this link, all fine, but place the link into CP 5.5 no go.

rtmp://fss28.streamhoster.com:1935/agpn/_definst_/montage_without_titles.flv

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matt_pir

Known Participant

I have been trying to get streaming working within CP5.5 to no luck. I have tried both streaming and progressive download, exported to scorm and tested in scorm cloud, neither work.

I am hosting FLV files on Streamhoster and the URL they supply with the FLV is rtmp://fss28.streamhoster.com/agpn then stream name is ( scene1.flv ) but this doesnt seem to work. I have 9 FLV files to play throughout the project, they are not scored just played on certain slides.

The LMS im using is Moodle 2.0 has anyone got any solution to this issue, Ive spent the last 3 days scouring the web and forums but no solution.

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Anonymous

I tried it with streaming server too but no luck so I gave up as nobody knows the solution.

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Mark_Holcombe

Participating Frequently

I too cannot get Captivate 5 (Mac) to stream any video whatsoever. I'm using a Wowza streaming server for hosting the video files. The final Captivate swf file will be embedded on a public website, not behind a LMS. I get the "Timed out loading the video file...." error message.

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Anonymous

Hi Mark,

After you click 'Ok' on the error message, do you see the video on the slide? If yes, preview the project and check if the video plays properly here.

Thanks,

Sagarika

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Mark_Holcombe

Participating Frequently

Thank you for your response. The answer is No; I do not see the video

and in previewing the project I receive a "Connection Error" message.

This seems to be a very common issue.

Mark Holcombe, Philosophy Adjunct Faculty

Center for Ethics and Values in the Sciences, Research Assistant

HB 414A, 900 13th Street South

Birmingham, AL 35294-1260

(205) 996-7484

(205) 975-6610 Fax

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merobertsjr

Inspiring

I am facing a similar problem. Can anyone get this to work?

The plan was to host video content on Screencast.com and then place the SCORM course on our LMS. Actually I was planning to use AWS but I figured it was broken because it would not play nice with Captivate. We want to host video on an appropriate streaming server for space and performance reasons. No luck getting any video to play with captivate using the insert FLV and the supplying a URL to the screencast.com file. I can get it to recognize the size, but it doesnt show the video in preview or publish to SCORM Cloud.

I was able to create a widget that will play video hosted remote (kind of), but it doesnt show the whole playbar wrapper so doesnt have functional controls. I tested a SCORM package containing my widget on SCORM cloud and voila it plays the video... but now I have to code the rest of the video controls for the widget... Not pretty. Also it only seems to like Flash 10.

Is there anyone that has gotten the streaming media <=> captivate project(s) to work out of the box?

I would love to hear some success stories and find a functional work around for this issue.

Sony

Participating Frequently

Please see whether this helps:

Connection Error in Slide Video « The Adobe Captivate Blog

-Sony

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merobertsjr

Inspiring

Nope, not really the issue. We can get video to post on the LMS, but that is not what we need. The LMS is not suitable for hosting longer/large video.

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Mitch_WallaceAuthor

Known Participant

The videos are flv format. I've even tried using the sample videos that adobe provides with the server software just to make sure that it wasn't a quirky flv formating issue.

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BaseballBirch

Inspiring

Mitch how are you attaching the videos? I have recently been working with videos although these were F4V file types but what I found is that I needed to attach them using Insert --> FLV or F4V file...

Then selecting the Already deployed to web server radio button I typed the full path into the URL box leaving off the .F4V extension.

Example Video file name on the streaming server is video1.f4v

URL box entry rtmp://my.videoserver.com/videofolder/video1

As a side note, I could not use the properties panel to modify path or file name, I kept getting a rtmp server name error. If I needed to change something with the video's path I deleted it from the slide and used the method above to attach the video again.

Hope this helps.

Steve

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Mitch_WallaceAuthor

Known Participant

BaseballBirch, that got me a little further down the road. If I delete the video and do a new insert as you mentioned some of the videos play. (Also, just as you pointed out if I edit anything after the insert then the video stops playing.)

A further note on the videos that still don't play: If I move the videos that still won't play into the root folder of the streaming media area they will play. For example if I do an insert flv and give it the path rtmp://flashserver/vod/nursing/flu, it might play and it might not. But if I move the video to the root, rtmp://flashserver/vod/flu then it does play. I don't have this problem when I load the video into my web player, it will play using either path.

RodWard

Community Expert

What file format are your videos?

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Mitch_WallaceAuthor

Known Participant

It's been 4 days doesn't anyone have a solution for this?!

Captiv8r

Legend

Hi Mitch

Likely you will need to be a bit patient. Sure, it's been four days. BUT, you have to consider that your timing is a bit unusual in that there are many things that would appear to be conspiring against you.

For example:

Adobe personnel are on a hiatus. As such, our normal Adobe developers that seem to have frequented our fair forums are absent.
Your post was made on Christmas Eve. As such, it is likely that a great many of your fellow Captivate developers that might have a clue what to do were busy.
Christmas occurred on a weekend. Because of this, many folks are on extended holidays.

If an answer is to be found, I'm sure it will bubble up. We just have to be a bit patitent.

Cheers... Rick