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Known Participant
June 19, 2015
Question

Captivate 6 - Audio not playing when publishing in HTML5

  • June 19, 2015
  • 1 reply
  • 217 views

Hello,

I have had this issue when I publish a course using HTML 5.

When I create a course I do a voice over for each page.

I go to the "Add Audio" piece on each page and add my voice over piece. I record the audio straight from Captivate using an external mic.

I then save the audio and go on to the next page a start again.

When I publish the course using SWF the audio plays fine. If I publish the course using HTML5 the audio doesn't play.

I am hoping someone can help me answer this issue I am having with my courses.


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1 reply

RodWard
Community Expert
Community Expert
June 19, 2015

Are you testing this HTML5 content AFTER publishing to a web server?  If not, try that first.

RodWard
Community Expert
Community Expert
June 19, 2015

Also, make sure you test with different browsers.  Don't use Firefox.