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Anonymous
August 24, 2012
Question

Captivate 6 Crashes

  • August 24, 2012
  • 3 replies
  • 5936 views

I am trying to publish a quiz in Captivate 6 in windows 8, toshiba i7 processor with 8 GB RAM.  The 32 bit software version of a trial Captivate 6.

The quiz consists of around 60 slides.  All HTML tracker issues have been resolved.  I can publish to swf, but not to swf and html.  I am looking for cross-platform useage.  The project is set for SCORM 1.2 and is to be used on a Moodle site. 

As I publish, it goes through saving process and at the end, Captivate stops working correctly and shuts down.  I have spent HOURS trying different settings, but just cannot get the project to publish to HTML. 

Like I mentioned, I used the HTML tracker to be sure all elements are campatible, I am at a loss.

Thanks

    This topic has been closed for replies.

    3 replies

    Sankaram
    Adobe Employee
    Sankaram
    Adobe Employee
    October 23, 2012

    Hi All,

          HTML5 publish crash has been resolved in Captivate 6 patch build(6.0.1.240). Update the patch and let me know @ sankaram at adobe dot com, if you still see the issues?

    Thanks,

    Sankaram.

    K
    Kathrynxyzzy
    Known Participant
    November 28, 2012

    I didn't actually start having publishing crashes until after I installed the patch. I installed it the first day it was available... don't remember when that was.

    Anyway

    It doesn't seem to be connected to the html5 publish. At first I was getting random crashes (not publishing to html5) over the last couple of weeks the crashes became more frequent. Now Captivate crashes everytime I publish (html or not).

    The project publishes but crashes when I click the "ok" button on the confirmation dialog box.

    Any changes made during the publish process are not saved.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 28, 2012

    If you did not delete your Preferences folder after upgrading Captivate, o that now and try again.

    V
    vishhere
    Participating Frequently
    October 16, 2012

    Hello graysteve31000 and others.

    If you are still facing the issue, I would like to do a remote connect session with you to see and investigate the issue. Please email me at viswanat@adobe.com and I'll email you with the details.

    Thanks,

    Vish

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    August 25, 2012

    In Preferences > General setting try turning off anything related to compression and then republish.

    A
    Anonymous
    August 26, 2012

    Did Rod's suggestion solve the issue? I also need to be able to publish SCORM compliant output for cross-platform usage.

    A
    Anonymous
    August 26, 2012

    No I still have not been able to accomplish a successful publish.

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