Captivate 6 is Crashing when inserting click boxes and other issues

Desperately need help because I have never seen anything like this.  I use Captivate 6 in the workplace and have not run into an issue like this in the 9 years I have used Captivate.

Captivate will not open any new projects (800 x 600 or 640 x 480 etc.)  Nothing happens.  When I open 1024 x 768 (the project size I have been using for the last year), a new project will open but when I try to add a click box, I get an error message "A fatal error has occurred and the application is being terminated.  Adobe Captivate tried to save all your work int he respective project folders as "cpbackup" files.  Please restart Captivate.  This has only been happening for a week.

When a coworker or IT employee signs onto my computer under their profile, Captivate works fine for them.  I went to another co-workers desk who has Captivate and when I sign on her computer under my profile, I have the same problem so we figured my work profile was corrupt.  IT set up a new profile 2 separate times, I have uninstalled and re-installed 3 or 4 time and nothing works.  We are on a network but Captivate is installed on my C:Drive and I save all my files on the C:Drive.

The odd thing is if can open up files I have worked on this past year (even up to 2 weeks ago), they are fine and I can insert click boxes without any problems.  It just happens when I try to create a new file. 

We have Adobe volume licenses at work so I can not call and get support and none of us can figure this out.  I would be really grateful for some help!!

Thanks,

Jeff