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K
KrisAT
Participant
July 4, 2013
Question

Captivate 6 publishes .swf with flashing "project created by" box but not the slide

  • July 4, 2013
  • 1 reply
  • 762 views

Hi, I'm having difficulties publishing from Captivate 6 to a .swf file. I need to import the published .swf into Panda (an eLearning content creator - background page illustrated in the image). I've created a sequence question slide, but on publishing I just get a flashing "project created by - Adobe Captivate 6" but not the slide itself. I've even tried creating a blank slide, and get the same thing.

I've taken out the playbar and preloader, but nothing makes any difference. I've even gone back to my first version of Captivate, v1.0, and I'm getting the same problem.

Sometimes the published file looks fine until I load it into Panda, and other times, it's corrupted straight from the published view.

At one point I thought it was a Panda issue, corrupting on loading, but now as the error occurrs straight from the published file, there must be a setting that I need to change in Captivate. The image shows the flashing box (centre), and the rest of the image is the background as seen in Panda.

I used to regularly use captivate 5.5, but that started this problem so we upgraded to 6 to try and resolve the problem, but it hasn't worked.

I'm on xp, flash player v11.6.602.180, trying to output to .swf.

Does anyone have any ideas please, as this is driving me to distraction!

Many thanks.

Kris

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
July 4, 2013

Hi Kris

Hmmm, this information used to be displayed in earlier versions of Captivate when the playbar was visible and the user clicked the Info button on the playbar. Then they clicked the X in the upper right corner of the little dialog to dismiss it.

You said this was a project that began life in Captivate version 1? The question here is to ask if you create something from scratch. Just a couple of slides. Does the new project behave that way too? If so, I'm going to suggest it's got something to do with either your Captivate installation or possibly the interaction between it and Panda. But if not, it's likely some artifact of the version 1 and intermediate upgrades. In that case, you might find you need to re-create the project by creating a blank fresh one, then carefully copying slides and elements from the old to the new.

I recall there was also an undocumented system variable one could manipulate in order to show this dialog. Perhaps it's being monkeyed with somehow behind the scenes.

Cheers... Rick

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
July 4, 2013

I agree with Rick.  Is there any possibility you may have some older AS2 components anywhere in this project?  They sometimes cause a similar flashing behaviour.  Look for preloaders, playbars, SWF animations, text animations, etc.

K
KrisATAuthor
Participant
July 5, 2013

Hi Captiv8r and RodWard, unfortunately I'm getting the same thing if I create the project from scratch in v6 too, which I've tried several times, so there shouldn't be any resources or elements from the old system. I only resorted to going back to v1 as v6 was throwing out this error. Our IT installed it, so I may have to get them to try a reinstall if I can't resolve this soon.

Have checked back through everything again to see if I can change any of the variables to hide this, although I've been through it so many times now, and have tried anything I can find. Ive got preloaders, playbars etc all off, so don't know what else is left to try. Thanks for trying to help though, appreciate it.

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