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Inspiring
May 20, 2013
Answered

Captivate 6 Skin Border - Right Border Won't Display

  • May 20, 2013
  • 1 reply
  • 650 views

I am using Adobe Captivate 6.0.1.240 and Windows 7 Professional.

I have a new project I am creating with Captivate 6 (run in Administrator mode).  This project was not imported from PPT, and it was not created in an earlier version of Captivate. Brand new fresh project only ever touched by Captivate 6.

I am in the early stages of development, and all I have in the project so far are images and text captions - no animations, no interactions, no effects configured, no image shadows applied.

I have configured a skin with a border, and the right border displays intermittently. This happens whether I am previewing the next 5 slides, previewing in a web browser, or publishing the files and running them either in Internet Explorer or Firefox.

I have turned the skin off and on, changed the skin, deleted my published files and force republished fresh files.

I have edited all of my images in PhotoShop to ensure that none of them exceed the width of my project, updated the images in the library, and reviewed all of the image and Master slide settings to ensure no images go off the stage.

The best I have been able to achieve is that at least some of the slides show the right border.

I saw a post with a similar issue posted in February, and a response indicating a fix would be rolled out with a patch soon, but I haven't found anything more regarding the fix.

Any help would be appreciated here. 

Thanks,

Tichelle

    This topic has been closed for replies.
    Correct answer tichelle_berg1

    As a partial solution to this issue (because I hate leaving things hanging open), I want to add that I had missed re-sizing some of my images. I still had a few that had an original size that exceeded the size of the stage. As I went through my images again and resized in PhotoShop, I did manage to clear up this issue on most of my slides.

    1 reply

    tichelle_berg1AuthorCorrect answer
    Inspiring
    June 3, 2013

    As a partial solution to this issue (because I hate leaving things hanging open), I want to add that I had missed re-sizing some of my images. I still had a few that had an original size that exceeded the size of the stage. As I went through my images again and resized in PhotoShop, I did manage to clear up this issue on most of my slides.