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Participant
July 16, 2013
Question

Captivate 6 themes missing

  • July 16, 2013
  • 3 replies
  • 489 views

Hi guys, I am running CP6 on Windows 32bit laptop. Everything was running well for months until now. I can't seem to locate the themes anywhere. I click on themes and nothing! I removed the software and reinstalled this with all the add-ins that the CD comes with but still nothing.  I've also checked the roaming folder but themes are not showing in there. I haven't deleted anything. The only thing that changed was that my laptop was upgraded with extra RAM with a reliable and certified business. Any ideas????

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3 replies

Nora27Author
Participant
July 19, 2013

Thanks so much for your replies guys. I just found the problem as I compared with another computer at work.  For some reason my themes were deleted and I think it may have something to do with the recent upgrade of RAM. Don't ask me how but some things were a miss after that!  Anyhow, I went to another computer ->Documents -> My Adobe Captivate Projects -> Layouts -> 6_0 -> en_US-> themes are there.  I copied all these files from this computer and loaded these to mine and fixed the problem now.  Happy! Happy!  Thanks again for the support.

RodWard
Community Expert
Community Expert
July 17, 2013

Has your company perhaps recently made changes to their networking systems that may have moved your user profile from being on a local My Documents folder over to a Roaming User Profile?  If so, this will cause issues with Captivate because Cp needs to have that Layouts folder always situated in the same place on your hard drive.

So what do you now see when you look at the Preferences > General > Default Locations fields? Are they pointing to a folder somewhere on your C drive or to something else?

Inspiring
July 16, 2013

I believe the themes should be in C:\Users\<username>\Documents\My Adobe Captivate Projects\Layouts\6_0\en_US.  And I think Captivate copies these initially from C:\Program Files (x86)\Adobe\Adobe Captivate 6 (32 Bit)\Gallery\Layouts\6_0\en_US.