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geoprog
Inspiring
August 6, 2013
Question

Captivate 7 App packager Browser does not support some of the content message

  • August 6, 2013
  • 1 reply
  • 3740 views

Hi

I have succesfully creating a training app using the app packager for IOS (and to a certain extent android), however when you start the app a message starts up saying :"This browser does not support some of the content in the file you are trying to view.  Use IE 9 or later, Safari 5.1 or later etc. "  The interesting thing is that I am using the latest versions of both safari and chrome?

I checked out the javascript and and althouth there is an "if then" test, clearly it is not testing correctly.  Has someone got a fix for this e.g. modifications to the code to make it work?

Regards

Mark

This topic has been closed for replies.

1 reply

P
PhaniShkhr
Participating Frequently
August 7, 2013

Hi Mark,

You can suppress the warning message by adding the entry "SuppressIncompatibleBrowserMessage = 1" in "AdobeCaptivate.ini" file .

This file is present in Adobe Captivate installation folder . Also , you need to add the entry to the beginning of the file .

Could you please check if it works for you .

Thanks,

Phani Shekhar M .

G
geoprogAuthor
Inspiring
August 8, 2013

Hi PhaniShkhr

Thanks for the response.  I added the suppress warning message at the top of the Adobecaptivate.ini file, republished the file and used the app packager to generate the app for IOS.  Unfortunately, the message still comes up. And I missing something else?

Kind regards

Mark

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
August 8, 2013

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