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Participant
June 19, 2013
Question

Captivate 7 freezing when trying to edit spelling preferences?

  • June 19, 2013
  • 1 reply
  • 519 views

It's really as simple as the title says. My version of Captivate 7 freezes everytime I open spelling options?

I'm using the Mac version.

Has anyone else had this problem? Am I missing some files, or something?

    This topic has been closed for replies.

    1 reply

    Sankaram
    Adobe Employee
    Adobe Employee
    June 19, 2013

    Hi nic_murdock, Can you check whether you have "Linguistics" folder created under "/Library/Application Support/Adobe"? if not, can you do the following steps

    Close Captivate if it is open.


    Step 1

    • Open finder
    • Open the Go menu and select “Go to Folder”
    • Type in /Library/Application Support/Adobe and click on Go button
    • Create a new folder and call it Linguistics
    • Inside the Linguistics folder, create another folder and call it 6.0

    Leave this open. We will come back to it


    Step 2

    • Open new finder window (File->New Finder Window)
    • Open the Go menu and select “Go to Folder”
    • Type in /Applications/Adobe Captivate 7/required/Plug-Ins/mac/Linguistics and click on Go button
    • Select the 2 folders LanguageNames2 and Providers and copy them

    Go back to the other finder window which we opened earlier in Step 1 and paste it inside the folder 6.0

    Launch Captivate and check the spelling preferences.


    Let us know if this still doesn't resolve the issue. You can send a mail to me at sankaram at adobe dot com.

    P.S : All the folder names are in bold.

    Thanks,

    Sankaram.

    Participant
    June 19, 2013

    I did have a Linguistics folder created, but I tried the steps anyway and that resolved the problem!

    Thank you very much for your help!