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Known Participant
July 7, 2015
Question

Captivate 7 - How do I disable the browser check/warning?

  • July 7, 2015
  • 1 reply
  • 617 views

In Firefox (modern, recent version!) I see a warning about "This browser does not support some of the content in the file you are trying to view."  This message is not true, and my projects play just fine.  Moreover, it will confuse my users so I would like to get rid of it.  Is there a way to disable it?

Thanks,

Glenn

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    1 reply

    Erik Lord
    Inspiring
    July 8, 2015

    Check out this thread:

    How to remove browser warning message in HTML 5 Cap 6 projects?

    There are a couple methods there that should work.

    (I think the message is mostly related to an outdated issue of FF not supporting MP4s but there could be other issues...just that your course doesn't implement, so you don't see any problems)

    TLCMediaDesign
    Inspiring
    July 8, 2015

    It also has a lot to do with smartshapes, especially when used as buttons. It doesn't pass the event. It will not support the way Captivate implements canvas elements. It's not necessarily that FireFox doesn't support things, it's that Captivate doesn't code for FIrefox. There are fewer errors in IE11, but that is because Captivate tell IE to run as 10.

    There are errors thrown in every browser when I publish to HTML5, there are a lot of deprecated methods used. Chrome and FireFox throw almost the exact same errors. Also the minification of the CPXHRLoader.js has issues that go away when it is unminified.