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Participating Frequently
October 13, 2014
Question

Captivate 7 - Incorrect Answers not allowing quiz to Continue. Buttons not functioning correctly (Clear, Back, Next). I have Knowledge Check

  • October 13, 2014
  • 1 reply
  • 815 views

I am experiencing a problem with the Quiz feature of Captivate 7. Correct answers are submitting o.k., but Incorrect answers are not. You cannot go forward with them, i.e., the program will not Continue or go to the next question with an Incorrect answer in the Assessment.

This presentation has 15 Knowledge Check questions (0 points) and 10 Assessment Questions (10 points each).

Also the buttons don't always work correctly, i.e. Clear, Next, Back.

What could I try?

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1 reply

Lilybiri
Legend
October 13, 2014

What are the Quiz settings? Did you change anything to the question master slides? Where is the pausing point of the question slides? What are the actions for Success and for Last Attempt? How many attempts do you provide on Question level?

RodWard
Community Expert
Community Expert
October 14, 2014

In addition to Lilybiri's suggestions, have a look at the Quiz > Settings > Required option.  It may be set to force the learner to answer each question correctly.

Participating Frequently
October 15, 2014

Thank you, but I set it to All Questions Need to be Answered, not to Quiz Must be Passed.