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January 26, 2016
Answered

Captivate 7 - issue with assigning scores and jumping to a slide

  • January 26, 2016
  • 1 reply
  • 776 views

Dear Adobe Community,

I just completed a new project in Captivate 7 (have been a Captivate 5 user for years) because opening an existing Captivate 5 project in 7 proved to be problematic. I have my project consisting action scripts where a user may jump from one slide to another slide a few times in the training.  Everything worked perfectly.

Then I set up my project to enable reporting in LMS.  In order for my training course to get course completion in LMS, I assigned a random click box towards the end of the training to contain 100 points.  That way as long as the user clicks that click box, my LMS will mark the course as complete for the user.  At least this is how I used to make it work in Captivate 5.  But when I applied the same method to this new Captivate 7 project, it stopped working properly.  Specifically, the action where a user may jump to a slide simply won't work.

Through vigorous troubleshooting, I found out that as soon as I assign any score (1 point, 50 points, 100 points) to any button or click box, it will break the jump to a slide action, whether the action is directly associated with a button or contained in an action script.  It also doesn't matter where in the project I allow jumping to a slide.  As soon as I remove the scores, everything worked as intended.

So my questions are:

1. How can I assign points as well as keeping the jump to a slide action working as intended?

If not, then 2. is there a way to get around to marking the training complete without assigning points?  I used to fake the training as a quick by assigning a point where the user will get fully as soon as they click the click box.  Perhaps there's a new way to go around doing so?

This topic has been closed for replies.
Correct answer RodWard

No, I had not tried selecting the Optional as quiz option, because I had tried turning off reporting altogether and still had problems.

I did try just now - assigning a score to a click box, turning on the Enable Reporting with Quiz set to Optional.  And you are right, I was able to maintain the jump to slide action with the combination.

However, how will that option help report course completion in LMS accurately? How do I make sure a user completes the course? 


One issue at a time.  Your two issues are quite different.

Now that we know the jump to slide is allowed to work as long as Pass Required is not set, we can consider the other issue of how to get the LMS to mark course completion.

If all you need is for your user to click a single Click Box to achieve a 100% passing score then your previously used solution should still work OK.

Try using it again with your LMS but this time leave the Required setting at Optional.

1 reply

Lilybiri
Legend
January 26, 2016

What is the option chosen for Required in Quiz settings?

On Jan 26, 2016 11:15 PM, "butterflyginger" <forums_noreply@adobe.com>

January 27, 2016

It was Pass Required.  However, that option should not be relevant. Because I have tried turning on or off the "enabling reporting for this project,"  as long as I don't have any score associated with any click box or button, the jump to slide action will work properly.  As soon as I associate any score, the jump to slide will not work.

RodWard
Community Expert
Community Expert
January 27, 2016

Play safe.  Set that Required setting to Optional.  That setting is the one least likely to cause issues elsewhere in a project.