Captivate 8 and the Canvas LMS

Forum|Forum|10 years ago
September 11, 2015
3 replies
1015 views

I've posted this on the Canvas discussion board too, but I thought I might be able to get some ideas here too.

I have some narrated lectures that were created in Abode Captivate. They have clickable tables of contents, but no interactivity beyond that, so no reporting options were used when they were created. I published them all as HTML5, then uploaded the .zip files to Canvas, had Canvas expand them, and then linked to the index.html files on a content page. On my computer they work fine, but if I try to use the Canvas mobile app on iOS, they don't load. I emailed Canvas support about this and they said the app doesn't support SCORM. But since there weren't any reporting options selected, they shouldn't use SCORM, right?

I don't know a ton about Captivate, so I'm hoping someone here knows better than I do.

I've tried hosting them on an external server and linking directly to them, which works perfectly but isn't really feasible for the implementation.

L

lynn_6174

Participant

I'm glad to see I am not alone with this issue.

I have had this type of content on Canvas (in a free account for an internship program) for several years now and it has always worked perfectly. In January 2025 however, all captivate projects suddently stopped working on canvas. No changes were made on our end. I think it is about needing SCORM just for lack of any other ideas.

Since free accounts aren't allowed to use SCORM in canvas I'm not able to test that. I've reached out to customer service but they have not been willing to look into the problem since this is a free account.

I'm currently looking at other options. With this disruption in service, I think we will have to drop canvas and go with a less robust LMS that will allow SCORM. It makes me sad.

D

davisw41997641Author

Participant

Thanks for the input. Canvas allows plenty of non-SCORM content and the presentations work fine on my desktop computer. It's just when I try to access them on mobile that I run into a problem.

RodWard

Community Expert

A SCORM-compliant LMS will only be playing SCORM content. It won't know what to do with content that doesn't send it the proper calls.

If you don't need reporting, don't use the LMS. Load your content to a web server.

Lilybiri

Legend

Rod, may I add some comments? You know I used Blackboard when I was in college, and I often uploaded 'packages' as eLearning assets that were no SCO's. The LMS provides more than just reporting about scored courses. I could see that students had visited the course, when they did and the access was limited to the students with the proper account, belonging to the group that had access to that account. Why should I have required from the college to set up a webserver for that kind of packages? Those packages didn't report a score but visits. Moreover with the LMS functionality I could even send automatic warnings to students who 'forgot' to look at the packages. Blackboard never complained that I did abuse of its functionality. Those assets/packages often led to discussions in the discussion groups provided by the same LMS.

RodWard

Community Expert

It's true. Most LMSs will provide some way to give students reference information, either in the form of downloadable files or links to web pages etc.

I felt that the possible reason why the original poster's content wasn't working was that perhaps the LMS was expecting it to be sending out SCORM calls, and when it didn't, then this was the reason why the LMS wasn't displaying the content. Computer software can be terribly picky about giving you what you want when you haven't given IT what it's expecting.

In any case, if the intention is just to provide reference information and there is no desire to track how many users view the content or what score they achieved, then SCORM is unnecessary. If their LMS doesn't allow non-SCORM content to be uploaded and delivered, they need to just use a normal old garden variety web server.

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