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Participating Frequently
November 14, 2018
Question

Captivate 8 course, loaded onto a FTP, won't play in any browser

  • November 14, 2018
  • 1 reply
  • 333 views

Hello,

I published a course using Captivate 8. It runs fine locally, but when I load it onto our customer's site - nothing. Just a white screen and a spinning wheel. Doesn't matter which browser I use. I tried publishing to just Flash, just HTML, and both. Has anyone else had this issue?

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1 reply

Lilybiri
Legend
November 14, 2018

Which file do you launch? DId you perhaps set up Reporting, in which case you need to use a LMS.

Participating Frequently
November 14, 2018

Thank you for the reply. No, I disabled the reporting. I'm trying to test on SCORM Cloud to see if maybe it's just a web issue.

Lilybiri
Legend
November 14, 2018

Which file did you use to launch the course? I have several published courses embedded in my blog posts (I use an iFrame) or uploaded to my domain. Here is one example, I post the complete link to show you how to reference such an uploaded file:

http://www.lilybiri.com/published/TimelineBlog/index.html