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Captivate 8 errors

Forum|Forum|11 years ago
August 5, 2014
2 replies
508 views

Hello,

after installing captivate 8 (win 8.1 64bit) when i run the program i get this error.

and the second error is when i wanted to import power point file i get this error.

and it close Captivate.

I appreciate any help.

Thanks

This topic has been closed for replies.

Correct answer VikramGaur

If possible, create a new user account or enable the Built-in Administrator on your computer.

Launch Command Prompt using search in Windows 8

Right click on Command Prompt and choose "Run As Administrator"

Type this command : net user administrator /active:yes and hit Enter

Log out from your user account and log in with Administrator

Launch Adobe Captivate 8 from that account

Thanks,

Vikram

VikramGaur

Adobe Employee

Hello,

Welcome to Adobe Forums.

Does this happen when you launch Adobe Captivate with a different user account of your computer ? (Built-in Administrator)

Thanks,

Vikram Gaur

Adobe Support

Parham_6Author

Known Participant

Hi Vikram,

No, i have a one user account on the computer and every time i lunch the captivate this errors comes up.

VikramGaurCorrect answer

Adobe Employee

If possible, create a new user account or enable the Built-in Administrator on your computer.

Launch Command Prompt using search in Windows 8

Right click on Command Prompt and choose "Run As Administrator"

Type this command : net user administrator /active:yes and hit Enter

Log out from your user account and log in with Administrator

Launch Adobe Captivate 8 from that account

Thanks,

Vikram

kglad

Community Expert

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