Inspiring

Question

Captivate 8 - Glossary

Forum|Forum|9 years ago
December 14, 2016
3 replies
925 views

I know this has been asked a couple of times, but still an issue and the given resolutions are not working for me.

When placing the glossary widget, everything goes well:

glossary 1

Problems occur when I import the xml file of our entries - the glossary shrinks:

glossary 2

When the file is viewed, there is no improvement:

preview in browser -

glossary 3

In browser html 5 - no shrinkage, but alignment is way off (to the point of dropping the "A" from the pick list)

glossary 4

And published to SCORM Cloud -

glossary 5

I have downloaded the updated widget file from the dropbox account and installed to both the interactions folders (e learning assets and Gallery>Interactions) but the above is still the result.

Using Captivate 8, glossary has approx 170 entries.

At a complete loss - any assistance gratefully accepted.

This topic has been closed for replies.

Lance_TreloarAuthor

Inspiring

Update for those who may be following this thread.

Thanks to Ron Ward (seriously cannot thank you enough for the time you spent on this), a problem was identified with the use of parentheses in the label column. He managed to get a cut down version of the glossary working by removing these - so hopefully this works for you too.

Unfortunately for me, this didn't work: the glossary still shrinks to an almost unusable size in htm/swf, and in html5 alignment still goes off to the upper left of the screen:

gloss1

(full glossary (170 entries)).

gloss2

glossary deleted and reintroduced in reduced size (16 entries)).

As I said, not much joy for me, but hopefully Ron's efforts work for you

BDuckWorks

Inspiring

Lance,

Adobe has published an updated glossary widget.

You'll need to download and install it, then place it into the project to replace your other glossary. Once done, it should preview and publish fine.

More information is available in this thread:

https://elearning.adobe.com/discussion/1871011?query=updated%20glossary%20widget

Lance_TreloarAuthor

Inspiring

Thanks for that, but originally stated, I have already downloaded and installed that update with no change.

BDuckWorks

Inspiring

Sorry I missed that.

Your posting didn't mention that you rebuilt your slide with the new interaction, did you install that update before building the slide?

Once placed in a project, the interaction will not update from files that are installed after the project is created.

For comparison, you should add a new slide, place the updated widget, and created a few entries within the glossary by hand.

If this goes well, test by publishing, uploading to SCORM cloud etc. Only after your testing validates the new widget's functionality should you try uploading entries via the XML file.

If the XML upload causes additional issues, I'd suggest following RodWard's advice. Validate the XML file using a text editor, and NOT MS Word. (If your XML file was built by copying and pasting from MS Word, there will be issues after uploading to Captivate.)

Please

RodWard

Community Expert

Go through your Glossary entries and remove any abnormal punctuation characters. The ones that are known to trigger issues like this are characters that are also sometimes used in programming code.

These problem characters are ones such as: < > # & etc. Normal commas, full-stops and colons are not usually a problem.

Lance_TreloarAuthor

Inspiring

Thanks Ron but unfortunately no joy.

Initial problem is that we are a finance company so some symbols are required (%, $ etc) but as a test I replaced all text with "a" and imported a new xml file - same result.

The only text in this file is aaa aaaa aaa aaaaa aa aa aa aaa aa (and so on)

glossary

Thanks for the suggestion. Will have to try a different approach.

Cheers

Lance.

RodWard

Community Expert

If there is no punctuation fouling up the insert then the only other possible reason I can think of is that the xml code of the file with all these terms an definitions you are uploading must have a bug in it.

Have you check the xml out thoroughly to ensure it is all valid and all tags are in the correct order and terminated properly?

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