Skip to main content
edithc52538064
edithc52538064
Participant
November 10, 2015
Answered

Captivate 8 - Learning Interactions have disappeared?

  • November 10, 2015
  • 1 reply
  • 468 views

I am using Captivate 8 on a PC. For some reason some of my learning interactions have disappeared, specifically the jigsaw puzzle and the certificate. Any suggestions? I have restarted my computer but that didn't solve the issue. They were both working fine this weekend but have disappeared.

I need to resolve this issue as soon as possible. Please let me know what I can do.

Thanks,

Edith

    This topic has been closed for replies.
    Correct answer Lilybiri

    Hi Edith,

    Do you know how the Learning Interactions are used? When you open the dialog box (with the Big Button 'Interactions', Learning Interactions) you are navigated to a copy in Public Documents: The original Learning interactions are in the installation folder of Captivate, Gallery. You could try this:

    1. Close Captivate
    2. Browse to Public Documents to this path: C:\Users\Public\Documents\Adobe\eLearning Assets
    3. You'll see a folder 'Interactions_8_0'
    4. Delete that folder
    5. Restart Captivate, a new copy of the original folder will be created

    Can you tell if you now see the missing interactions?

    Another way to insert a learning interaction is to use the menu Insert, Widget. Then browse to either the Public folder or to the original folder in the Gallery. More info about Learning Interactions in my blog post: Tips - Learning Interactions - Captivate blog

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    November 10, 2015

    Hi Edith,

    Do you know how the Learning Interactions are used? When you open the dialog box (with the Big Button 'Interactions', Learning Interactions) you are navigated to a copy in Public Documents: The original Learning interactions are in the installation folder of Captivate, Gallery. You could try this:

    1. Close Captivate
    2. Browse to Public Documents to this path: C:\Users\Public\Documents\Adobe\eLearning Assets
    3. You'll see a folder 'Interactions_8_0'
    4. Delete that folder
    5. Restart Captivate, a new copy of the original folder will be created

    Can you tell if you now see the missing interactions?

    Another way to insert a learning interaction is to use the menu Insert, Widget. Then browse to either the Public folder or to the original folder in the Gallery. More info about Learning Interactions in my blog post: Tips - Learning Interactions - Captivate blog

      G
      giuliannap211995
      Participant
      April 19, 2016

      Great advice. It worked perfectly to me on Captivate 9.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices