Captivate 8 / Mac - Can't stop Software Simulation or Video Demo Recording

Forum|Forum|11 years ago
September 23, 2014
5 replies
2023 views

Hi all,

When i start a screen recording in Captivate 8 for a Software Simulation or Video Demo on my MAC OSX 10.9.4 , I cannot end the video using the cmd+enter method. I have to force quit to end the program. Anyone have any solutions to this issue?

Thanks,

Recording

This topic has been closed for replies.

J

jenraepoe

Participant

I am having this same issue with Captivate 2017 and Macbook Pro 10.11.6.... Has adobe resolved this yet?

S

Samasource

Participant

It worked after I went to System Preferences>Security & Privacy>Privacy>Accessibility and checked on Adobe Captivate

J

jenniferp25755160

Participant

Use this thread to Set recording preferences in Adobe Captivate

T

thirdeyegem

Participant

I had this issue with Captivate 9 for Mac OS X. I was not able to stop the recording, no matter what... or so I thought. When the instructions say click Command-Enter to stop the recording, it means exactly that. Command-Return does not work. I have a 10-key mac keyboard and there is a key labelled "Enter" on the 10-key section. I used it to stop the recording successfully (Command-Enter). Finally got that issue resolved! It was driving me mad!

I hope this helps others with the same issue.

RyanC_DigitalMarketing

Participant

I am having the same problem, I just tried the "fn" key + "return" and "command" and this does not stop the video. I also tried "Shift" + "return/enter" + command nd this does not stop the video. I am having to force quit the program. I don't have a 10 key keyboard. Guess this program isn't going to work for me.

RyanC_DigitalMarketing

Participant

I am using the adobe captivate 2017 trial version.

K

KayBeeGee

Known Participant

I am having the same problem using Captivate 8 - every time I try to record a simulation, I cannot stop the recording. I am using Windows. I went into settings prior to the start of the record session, and set the key to stop recording as "end," however the "end" key does not stop the recording. None of the keys stop the recording, I have to go into Task Manager and force stop the program. I've had to scrap my project entirely now because this is incredibly unreliable, not to mention annoying.

Lilybiri

Legend

I thought the shortcut key was End? Not sure, because I'm on Windows. Or clicking on the Captivate icon.

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