Skip to main content
Participant
August 31, 2015
Question

Captivate 8: Preloader won't display

  • August 31, 2015
  • 1 reply
  • 221 views

In Captivate 8, the preloader will display locally, but not when published.  Has anyone else encountered this issue and/or know of a resolution?

    This topic has been closed for replies.

    1 reply

    HimanshuSatija
    Adobe Employee
    Adobe Employee
    September 1, 2015

    Hello,

    Welcome to Adobe Forums,

    Could you please tell me the version of Captivate you are using (Go to Help > About Adobe Captivate) ?

    Also tell me the published output is swf / HTML5 ?

    Please try yo switch browsers and see if that works for you.

    Regards

    Himanshu

    chiorbAuthor
    Participant
    September 1, 2015

    Hi Himanshu,

    I have version 8.0.1.242.  (Note:  There are not any available updates for my version at this time).

    The output is swf.

    I've tried launching the course in every browser except Internet Explorer.

    Thank you for your help!