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LMS_90
Inspiring
July 22, 2014
Question

Captivate 8 slow?

  • July 22, 2014
  • 13 replies
  • 4352 views

I am running on a 64 bit machine with plenty of memory and disk space.. I am finding CP8 quite slow at times - particularly when saving files, preferences dialog, preview . Anyone else running in to this? Is there any trick to speeding it up at all?

Thanks,

Lori

    This topic has been closed for replies.

    13 replies

    davidberryswan
    Participant
    December 6, 2015

    ‌Well the good news is captivate 9 does run around 1/3 faster on Mac than 8.  It's still not fluid like simular apps (tried a demo of the competition and it runs very smooth) so at a guess it's still running on Java virtual machine rather than native Mac,   please Adobe build it native!!!

    Compare it to the likes of flash, edge animate or hype that all essentially do html5, Cas and JavaScript they all run smooth and in realtime without latency that really doent make using it much fun.  i do most things in hype now and just use captivate for test development where it's quicker than code

    Known Participant
    October 7, 2015

    As a footnote, I upgraded to Captivate 9 and it is nowhere near as molasses as it had become in Captivate 8 for me. I don't know how or why it made it better, but the fact that it did is all that matters to me right now

    It had become debilitating as I just couldn't charge a client for the amount of times their simple amends took me.

    Participating Frequently
    September 9, 2015

    Any word about whether the new Captivate 9 addresses any of these issues? I assume that it's still built on Java?

    Marltutski
    Inspiring
    October 5, 2015

    I have Captivate 9 on a fast PC and it is still running like (as we used to say at Digital Equipment in the late 80s) a sick pig with no legs.

    RodWard
    Community Expert
    Community Expert
    October 5, 2015

    Are you on a corporate network?  If yes, have you checked in Preferences > Default Locations that your Project Cache and Publish folders are both pointing to local folders on your hard drive?

    Are you launching Captivate using Run As Administrator?

    Known Participant
    September 9, 2015

    I'm just watching the spinning beachball of doom after every keystroke. At this rate I'll need to pay next months licence fee before I even finish the next slide.

    It's only on the quiz sections, otherwise it runs fine. It's clearly something Adobe need to figure out, because it's almost useable on a Mac.


    P.S. I wrote this post before my Mac managed to type in the word 'Hands' in a question section...

    CONeill
    Inspiring
    June 3, 2015

    Hi all,

    I spoke to the support guys about this and they actually gave some pretty useful advice which seemed to work for me.

    I was having most problems with formatting the quiz slides and this sped things up a lot.

    Close Captivate

    Go to C:\Program Files\Adobe\Adobe Captivate 8 x64\utils

    Launch CleanPreferencesWin



    Worked for me!

    RodWard
    Community Expert
    Community Expert
    June 5, 2015

    If you want Captivate to work as fast as possible on your computer, change your hard drive over to a Solid State Drive (SSD).

    Doing this improved performance for me beyond my wildest expectations.  I will never use a disk drive again.

    June 5, 2015

    I have 4 Sandsik Extreme II drives,  (two on a raid stripe) and a built in MAC drive which is faster than the average solid state drive by around 150mb/s.   As much as I agree with you in regards to the speed of SSD,  this is nothing new and they are kind of a standard now.  I can tell you it makes no difference in regards to slowness in Captivate on mac.

    The conclusion:

    The latency or slowness of Captivate on mac is the fact it's running on JAVA.  Java runs in it's own Virtual Machine that's not very efficient and just like other software running via Java (netbeans IDE for one) it is super slow on MAC and Windows but more so on MAC.  Captivate on Windows doesn't run on Java but is coded native.  It mainly effects the draw refresh of the gui and its very frustrating to operate the software in real-time.  Typing words are slow,  moving graphics and elements is slow etc...  Windows versions are fine and if they are running slow, it's another issue.  

    I am running the same version of Captivate on Windows 8 via VMware on my MAC and it runs faster on the virtual machine than natively on mac.   This alone proves it's to do with the actual build of the software and its environment.   Even though its not mentioned anywhere, the very latest update saw a very slight decrease in draw latency. 

    oscarp51026077
    Participant
    May 25, 2015

    Same thing here, just formatting multiple quiz answers takes ages. Working locally with RAID system, newest Mac Pro, 64 GB RAM.

    Marltutski
    Inspiring
    May 11, 2015

    I also have a powerful PC with a lot of memory. It takes an age to save a project. 

    May 1, 2015

    It runs on Java,  I think maybe something to do with it.  Its almost unusable.  Netbeans IDE is the same.   Im testing it on vmware to see if the windows version runs any faster.  Wish they would make it native. :-(

    May 1, 2015

    Just completed a shocking test.

    On my i7 macbook pro the 'mac' version has lots of lag...even when typing text. and uses a fair bit of CPU. 

    On the same macbook,  running the windows 7 version via VMware Fusion,  it runs fine without the same lag and with under 1% CPU average. 

    This seriously sucks!

    :-(

    :-(

    :-(

    Participant
    April 1, 2015

    Same thing with me (Captivate 8 [installing update now]) on a Mac). I am completely new to the software and was playing around with it yesterday. Even just a four slide project and it's ridiculously slow. I've got no shortage of RAM or storage space and it seems pretty strange to me.

    Participating Frequently
    March 30, 2015

    I'm having this same issue on Cap 8 for Mac. It can take 20 seconds to resize a question answer area. I'm running on an i7 processor and the OS, captivate file, and cache are all on an SSD drive.