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October 23, 2017
Question

Captivate 9 Audio Record - Gets louder until it distorts

  • October 23, 2017
  • 1 reply
  • 163 views

Hi! I'm using Adobe Captivate 9.0.0.223 with a USB Logitech headset with microphone. I just need an okay sounding recording for demo purposes and will invest in better equipment later (if necessary). I've tried changing the settings of the Recording Device in Windows. I have used Auto Calibrate and I've manually changed the calibration settings. Whatever settings I use the recording starts of at one level and then gets louder and louder until it clips the tops and bottoms of the audio and it sounds very distorted. I would greatly appreciate any guidance and hope it's something simple that I am overlooking. Many thanks! 🙂

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1 reply

Lilybiri
Legend
October 24, 2017

Please upgrade ASAP to 9.0.2.437 and test again.

October 24, 2017

Thank you! Is this a known issue? I work for a large organisation and getting updates is not as easy as doing it from home.

Lilybiri
Legend
October 24, 2017

Not sure, but there were several issues with that first release. Two important patches were released.