Captivate 9 cannot print to Word or import from PowerPoint (pptx) on a mac

Forum|Forum|9 years ago
February 16, 2017
1 reply
337 views

I have all the latest versions of the above. Captivate does not recognize that Office is installed at all. I tried all the possible solutions found online (or here). I have also contacted Adobe via the bug form .. and I am being ignored. Does anybody know how to make Adobe fixing this?

It's a bug that has been around since previous versions of Captivate?

Shouldn't paying customers receive support and solutions to problems like this?

Thank you for your consideration.

This topic has been closed for replies.

Lilybiri

Legend

I suspect you meant 'print to Word, edited the title that way. Do you mean exporting the captions and slide notes to Word? Or create handouts? Since I am a PC-user, will not be of much help to you, Mac-user.

urbangeo23Author

Known Participant

Yep all of them. It's basically like I did not have Office installed, as far as Captivate is concerned. Thanks for clarifying and for offering to help. Unfortunately only Adobe can fix this bug, and apparently they are too busy to care. :-(

As far as I can tell from what I read, the bug exists on the PC too.

Appreciated.

Lilybiri

Legend

Not really, I can import PPT (which I never do) and use Word on PC.

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