Captivate 9 cannot publish to video help?

Question

I am running Captivate 9.0.0.223 on an Surface i5-4300U CPU 1.9 GHz with 4G Memory RUNNING Windows 8.1 Pro

I have created several software simulations which I have successfully published as SWF and HTML. When I try to publish as a video it goes through the entire process of publishing and conversion up through 100% when finishing up processing it fails with:

Microsoft Visual C++

Runtime Library Error R6025

pure virtual function call

At this point the entire application fails and shuts down.

Does anyone have any expert advice?

BDuckWorks · Answer

a quick google search on your provided terms returned this:

This error may occur when the Microsoft .NET Framework installation on the computer is damaged or is missing.

https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/runtime-error-p6025-pure-virtual-function-call-on/89e10d2f-b949-e011-8dfc-68b599b31bf5?auth=1

You may download and install the Runtime components of Visual C++ libraries from the posting in the above link.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded