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harryc92196166
Participant
January 31, 2016
Question

Captivate 9 chooses my second monitor when trying to record fullscreen. Displays are set up properly.

  • January 31, 2016
  • 1 reply
  • 172 views

Why is this happening? Captivate 9 works well when creating a demo of an application (which I've got at full screen) but if I choose to record full screen, it automatically chooses to record my second monitor. My displays are set up properly, monitor 1 is primary, etc.

Regards, Harry

    This topic has been closed for replies.

    1 reply

    BDuckWorks
    BDuckWorks
    Inspiring
    February 2, 2016

    A short term fix is to set your monitors to 'mirrored' while you record, complete the recording, save the Cp files, then reset the monitors to 'side-by-side' for editing.

    Your post is far to vague: no mention of OS, platform, video settings, video cards, etc.; for anyone to offer detailed recommendations.

    H
    harryc359182
    Participant
    February 2, 2016

    I thought I was being clear, sorry.

    In other words, every program I have, acknowledges that monitor 1 is monitor 1 and monitor 2 is monitor 2. When I go into monitor settings and identify, they identify properly, both in Windows settings and Nvidia.

    The ONLY program that I have that decides to think that monitor 2 is the monitor to use for full screen is Adobe Captivate 9.

    Better?

    And why should I have to jump through hoops to accommodate a problem that shouldn't exist?

    regards,

    Harry

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