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Participant
January 30, 2016
Answered

Captivate 9 display problems

  • January 30, 2016
  • 2 replies
  • 284 views

I have just installed Captivate 9 and it is not displaying properly. This is most obvious when I open a pop-up, for example the Insert Questions pop-up, and a section of the  pop-up is cropped, see below.

Any solutions?  I'd be really grateful !!!

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Correct answer jonathans65115578

Just managed to sort out the problem myself, but not quite sure how!  It was something to do with the display settings in Windows 10.

2 replies

jonathans65115578AuthorCorrect answer
Participant
January 30, 2016

Just managed to sort out the problem myself, but not quite sure how!  It was something to do with the display settings in Windows 10.

Lilybiri
Legend
January 30, 2016

That is what I suspected, retina screen?

Lilybiri
Legend
January 30, 2016

What is the resolution of your screen? Did you delete the Preferences and Layouts folders, if this was not the first install of CP on your system?