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Participant
July 21, 2016
Answered

Captivate 9 Enterprise Install

  • July 21, 2016
  • 2 replies
  • 518 views

I am trying to create a package for Captivate 9 x64 using AAMEE 3.1. This is my first time using AAMEE so I am probably doing some stupid so apologies in advance.

I have downloaded the Captivate install files and extracted them to a folder (called extracted). I ran the "Captivate_9_x64_LS21.exe" to extract the files

I have 3 folder (packages,payloads & resources) and set-up.exe in the extracted folder

I run AAMEE , select the extracted folder and fill in the Package Name and Save To fields. When I click Next all the fields become read only but the screen doesn't change.

If I click Next again I am taken to the Options screen, which says "Click a product name to customize the options" but no products are displayed.

Any help greatly appreciated. I suspect that the way I have downloaded and extracted the files is wrong.

Andrew

    This topic has been closed for replies.
    Correct answer andmart

    Solved.

    the Creative Cloud Packager is required for Captivate 9. I needed to sign-in to "Creative Cloud for Enterprise" rather than "Creative Cloud for Education" as I normally do to see the required option.

    2 replies

    Participant
    August 4, 2016

    Thank you i was struggling with this to.

    andmartAuthor
    Participant
    July 22, 2016

    Additional info.

    If I change the option to a 32-bit package I get the following error displayed

    "You have selected the 32-bit package option. Please provide 32 bit media or select 64 bit package option"

    that would suggest that it currently detects a 64 bit media to install from

    andmartAuthorCorrect answer
    Participant
    July 28, 2016

    Solved.

    the Creative Cloud Packager is required for Captivate 9. I needed to sign-in to "Creative Cloud for Enterprise" rather than "Creative Cloud for Education" as I normally do to see the required option.