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procuts2
procuts2
Inspiring
September 22, 2016
Question

Captivate 9 for Mac - crashes

  • September 22, 2016
  • 2 replies
  • 681 views

Hello:

We have an issue where Captivate keeps crashing, running on Yosemite. Would trashing the .plist files help?

Also, we are hearing issues with the Cloud on10.11 - issues resolved?

I am also experiencing crashing regarding with the articulate storyline.

This topic has been closed for replies.

2 replies

KariMueller
KariMueller
Inspiring
November 30, 2016

I had this same problem. I found there was a patch released that I had not updated. After installing the patch, I was good to go.

Cheerful_contributors157F
Cheerful_contributors157F
Participant
December 8, 2016

Can you tell me what patch that was, and where can I download it thanks!

KariMueller
KariMueller
Inspiring
December 9, 2016

I found it here

Adobe - Adobe Captivate Support Center : Downloads

If you go to your Adobe Captivate Menu at the top, you can select About Adobe Captivate and it will tell you which version you are on. 9.0.2.437 is the newest.

Cheerful_contributors157F
Cheerful_contributors157F
Participant
November 17, 2016

Try unplugging your internet connection/turn off your wifi.

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